Sales Guide Germany from A to Z
  • Accor Hospitality Germany GmbH ©Christoph Weiss

Accor - from luxury to budget: always quality on the highest level!

Company Profile

Accor, the world’s leading hotel operator, offers its guests and partners the dual expertise of a hotel operator and brand franchisor (HotelServices) and a hotel owner and investor (HotelInvest) with the objective of ensuring lasting growth and harmonious development for the benefit of the greater number.

With around 3,600 hotels and 460,000 rooms, Accor welcomes business and leisure travelers in 92 countries across all hotel segments: luxury-upscale with Sofitel, Pullman, MGallery, and Grand Mercure, midscale with Novotel, Suite Novotel, Mercure and Adagio and economy with ibis, ibis Styles, ibis budget and hotelF1. The Group boasts a powerful digital ecosystem, notably its booking portal, its brand websites and its loyalty program Le Club Accorhotels.

In Germany Accor operates over 330 hotels belonging to the Sofitel, Pullman, MGallery, Novotel, Suite Novotel, Mercure, Adagio, ibis, ibis Styles and ibis budget brands.

Brands / Products / Services

Brands with a clear positioning
A close knit hotel network with hotels from the budget to the luxury sector - this is what the Accor Group offers its customers and guests in Germany. Accor is the market leader with more than 330 hotels in the brands Sofitel, Pullman, MGallery, Novotel, Suite Novotel, Mercure, ibis and other brands in the economy and budget hotel sector in Germany and over 3.600 hotels worldwide.


Bienvenue! Each Sofitel hotel offers a genuine experience of French luxury and the best of local culture. Whether in the heart of a major city such as Paris, London, New York, Shanghai or Beijing or nestled in the countryside of Morocco, Egypt, French Polynesia or Thailand.

For the world’s modern nomads who don’t mind mixing business with pleasure. For those who enjoy meeting new people and exchanging new ideas... Pullman stands for a vibrant, cosmopolitan and trendy hotel concept. Pullman hotels and resorts can be found at eight locations in Germany and at the most important destinations worldwide.

Hotels with charm and history! A selected collection of exclusive hotels that make every stay an unforgettable experience – for travelers who appreciate quality and uniqueness.

Novotel is the midscale hotel brand of Accor. Novotel’s consistently high standard of service contributes to the wellbeing of both business and leisure travelers: think spacious, modular-design guestrooms, balanced cuisine available 24/7, excellent meeting facilities, attentive staff, dedicated children’s areas and rejuvenating wellness facilities.

Suite Novotel
Suite Novotel nurtures an off-beat, avant-garde spirit that invites guests to experience a new way of hotel living. Targeting a medium-stay clientele, Suite Novotel offers 30m² suites which are fully flexible so the guest can arrange the space to suit his or her needs (sleep, relaxation, work). For Suite Noodle's frequent traveller clientele, round-the-clock services promise more freedom and autonomy for a truly pleasurable stay.

Mercure is the midscale non-standardized brand of Accor, the world’s leading hotel operator. Mercure hotels, which are unique because they are rooted in their local communities, share common quality standards and are driven by passionate hoteliers.

Aparthotels Adagio/Adagio Access
Aparthotels Adagio offer spacious and elegant apartments in prime central locations in many major cities. Their proximity to public transport and main points of interest will make your daily life and your experience of the city easier!

At ibis, you are in good hands – in almost 90 hotels in Germany and more than 1000 hotels worldwide. The modern design and ultimate comfort are dedicated one hundred percent to your well-being. Experience the best service in its class. And have sweet dreams, in wonderfully comfortable beds.Our delicious breakfast gives you a good start to the day – at 4 o'clock in the morning or even at midday. With our 15-minute service promise, we are there for you 24 hours a day.

ibis Styles
ibis Styles is more than a hotel. Discover a place that will inspire you. A hotel with character – colourful, lively, stylish. All our hotels are individually designed, with loving attention to detail. With us you can expect many all-inclusive services: breakfast, Wi-Fi and national landline calls – all at no extra cost. The bedrooms, too, show a generous side: you will sleep wonderfully well in our large, cosy beds.

ibis budget
You prefer it easy and uncomplicated when you are on the go? Then you should discover the unbeatable combination of comfort and a budget price. In over 70 hotels in Germany and more than 500 hotels around the world, ibis budget offers modern rooms, a delicious breakfast buffet, free Wi-Fi in all rooms as well as 24/7 check-in.

Group Offers

Arrive relaxed and enjoy a successful conference!
With this joint offer from Accor Hospitality Germany GmbH and Deutsche Bahn, you can travel to your event in a relaxed and safe way. And the best thing? When you book a ticket to your event with Deutsche Bahn long distance services, you travel with 100% green power and save the environment. The energy needed for your journey comes exclusively from renewable sources

Book bargain train tickets for your event quickly and easily via the ticket hotline on:
Tel. +49 (0)1806 - 31 11 53**
Quoting: ACCOR

*Tickets are valid for max. two weeks for a one-off return journey to an event taking place in a German Accor hotel during the period 01.01.-31.12.2014. An advance booking of at least three days is required. Changes and reimbursement before the first day of validity are possible. Changes and reimbursement conditions at the time of the ticket booking according to Conditions of Carriage of the DB of Sparpreis fares. Changes and reimbursement are excluded from the first day of validity onwards. Passengers restrict themselves to a particular train and travel times. For a supplement of € 40 full flexible tickets are also available for domestic travels within Germany.
**The booking line is available from Monday to Saturday 07:00 am to 10:00 pm. Calls will be charged at Euro 0.20 per call, from mobiles € 0.60 per call at maximum.

Social Commitment / Green Travel

PLANET 21: Reinvent hotels – sustainability
As the Accor group enters a new phase of sustained expansion, it is reaffirming its approach to responsible development, which generates value shared by everyone. The new PLANET 21 program accelerates and intensifies Accor’s sustainable development commitment, transforming it into a decisive competitive advantage for the Group, its brands and its partners.

The program is structured around 21 commitments backed by quantifiable objectives that all hotels are expected to meet by 2015. With PLANET 21, Accor is making sustainable hospitality the focus of its strategic vision, as well as its development and innovation processes.

For more information please visit:


Le Club Accorhotels is Accor's way of rewarding your loyalty. Earn points each time you stay in any of the 2.700 participating hotels and enjoy a whole host of benefits.

Le Club Accorhotels invites you to discover a world of travel-related advantages; discounts, exclusive Accor hotel services, airline miles and partner discounts. Registering is quick and simple too.

The Le Club Accorhotels program is valid at Sofitel, Pullman, MGallery, Grand Mercure, The Sebel, Novotel, Suite Novotel, Mercure, Adagio, ibis, ibis Styles, Adagio access and Thalassa Sea and Spa.

For further information visit:

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Contact Information

Accor Hospitality Germany GmbH

Hanns-Schwindt-Straße 2
D-81829 München

More contacts

Meetings and Seminar

Leisure Operators