Sales Guide Germany from A to Z
  • Accor Hospitality Germany GmbH ©Christoph Weiss

Accor – spanning the entire hotel business
from luxury resorts to budget brands

Company Profile

Accor the world’s largest hotel operator!
Accor, the world's leading hotel operator and market leader in Europe, is present in 92 countries with nearly 3,500 hotels and 450,000 rooms. Accor's broad portfolio of hotel brands - Sofitel, Pullman, MGallery, Grand Mercure, Novotel, Suite Novotel, Mercure, Adagio, ibis, ibis Styles, ibis budget and hotelF1 - provide an extensive offer from luxury to budget. With more than 160,000 employees in Accor brand hotels worldwide, the Group offers its clients and partners 45 years of know-how and expertise.

In Germany Accor operates over 330 hotels belonging to the Sofitel, Pullman, MGallery, Novotel, Suite Novotel, Mercure, Adagio, ibis, ibis Styles and ibis budget brands.

Brands / Products / Services

Brands with a clear positioning

A close knit hotel network with hotels from the budget to the luxury sector - this is what the Accor Group offers its customers and guests in Germany. Accor is the market leader with more than 330 hotels in the brands Sofitel, Pullman, MGallery, Novotel, Suite Novotel, Mercure, ibis and other brands in the economy and budget hotel sector in Germany and over 3.500 hotels worldwide.



The Sofitel and its Ambassadors link the world with French elegance across a collection of unique addresses offering their guests and partners a customized main service enriched with emotion, performance and a passion for excellence.


In-style and cosmopolitan, Pullman is establishing itself as the Group’s upscale international brand. Its hotels and resorts are located in major global cities and prime tourist destinations and welcome seasoned business andleisure travellers from all over the world.


MGallery is a Collection of high-end hotels all around the world. Each hotel stages with talent a unique personality and story, experienced by guests through its architecture, interior design and services.


Novotel’s midscale hotels are located in the world’s major city centers, business districts and tourist destinations. Novotel’s comprehensive range of high standard services contributes to the wellbeing of both business and leisure travellers.

Suite Novotel

Suite Novotel offers a range of midscale hotels located principally in city centers. It is an off-beat, avant-garde approach that invites medium-stay guests to enjoy a different way of experiencing hotel living.


Mercure is the only midscale hotel brand that combines the strength of an international network guaranteed with a strong quality commitment with the warm experience of hotels that are all different.

Adagio/Adagio Access

Aparthotels Adagio offers modern apartments with a fully equipped kitchen and hotel services in city centers for extended stays with a sliding price scale from the fourth night.


ibis, the European leader in economy hotels offers guests the highest level of service and the ultimate in comfort in its category at the best market price.The brand guarantees its customers a consistent offer.

ibis Styles

An economy, non-standardized brand with a design spirit, managed mainly through franchise agreements, ibis Styles caters for both business and leisure travellers and families. It proposes a friendly "all-inclusive" stay, with: breakfast, Internet access and a whole host of other little services included in the room rate.

Ibis budget

ibis budget is the Accor group’s sassy, no-fuss brand. ibis budget offers a smart, modern and very economical solution. The hotels are being renovated with several types of cocoon & design rooms offering a plump duvet, an XL shower, a flat-screen TV, WiFi and a media hub. Snacks available at any time and a generous buffet breakfast!


Top service at the best price – always, guaranteed and available 24 hours a day. The congenial 2-star ibis hotels are trend-setters and market leaders in the economy category.

Almost 90 hotels in Germany offer:

  • a 15-minute service guarantee for extra reassurance
  • web corner in the hotel lobby
  • pleasant bars and restaurants offering delicious but affordable food
  • welcoming rooms (generally with air conditioning) with super-comfortable beds
  • bathroom with shower and WC
  • a workstation with telephone and inexpensive high-speed Wi-Fi access (in the lobby in most cases free of charge)
  • availability of breakfast from 4 am until 12 noon – and drinks and snacks are naturally on offer 24 hours a day

all seasons

The trend-setting all seasons economy plus hotels are made unique by their refreshingly congenial atmosphere and contagious zest for life. And an irrepressible desire to make your stay that little bit special – which is why breakfast, Wi-Fi and national landline phone calls are free of charge.

  • top locations in the heart of cities
  • at all seasons, the TV is flat, the beds are big – and extra-comfortable
  • multimedia port to give you flexibility and independence
  • fresh, modern design and harmonious ambience in all areas of the hotel
  • pleasant lobby with free newspapers and drinks

Discover it for yourself!

Away On Business

The privilege programme for small and medium-sized enterprises.

From luxury to economy class

Valid in over 1,800 hotels in 90 countries around the world

  • 10% discount in all Sofitel, Pullman, MGallery, Thalassa sea & spa, Novotel and Mercure hotels
  • 5% discount in all ibis*, all seasons and Barrière hotels** (*participating hotels/** partner brand)
  • no contractual obligations, validity from the very first stay
  • single access code for your company and all your employees
  • flexible, convenient and easy online booking with best-price guarantee and access to all rate promotions

NEW: Booking by phone via our Accor Reservation Service!

Group Offers

Good for the environment. Good for you.
Travel to your Accor hotel event by train from 99 euros.*

Arrive relaxed and enjoy a successful conference!
With this offer from Accor Hospitality Germany GmbH and Deutsche Bahn, you can travel to your event in a relaxed and safe way. And the best thing? You will be helping the environment and making a contribution to protecting the climate.

Book bargain train tickets for your event quickly and easily via the ticket hotline on:
Tel. +49 (0)1805 - 31 11 53**

* Tickets are valid for max. 2 weeks for a one-off return journey to an event taking place in a German Accor hotel during the period 01.01.–31.12.2013. Tickets are valid across 2 days for each direction of travel. Tickets are for specific trains and will remain on sale as long as stocks last. Fully flexible tickets are also available for use on any train Monday to Thursday with complete flexibility on travel time. These can be exchanged and refunded before the first day of validity for a charge of €15, but cannot be exchanged or refunded after the first day of validity.

** The hotline is open Monday to Saturday from 7 a.m. to 10 p.m. It costs 14 cents per minute from German landlines and max. 42 cents per minute from mobile networks.

Social Commitment / Green Travel

Planet 21: Reinvent hotels – sustainably
As the Accor group enters a new phase of sustained expansion, it is reaffirming its approach to responsible development, which generates value shared by everyone. The new PLANET 21 program accelerates and intensifies Accor’s sustainable development commitment, transforming it into a decisive competitive advantage for the Group, its brands and its partners.

The program is structured around 21 commitments backed by quantifiable objectives that all hotels are expected to meet by 2015. With PLANET 21, Accor is making sustainable hospitality the focus of its strategic vision, as well as its development and innovation processes.

For more information please visit:


Le Club Accorhotels

Le Club Accorhotels is Accor's way of rewarding your loyalty. Earn points each time you stay in any of the 2.500 participating hotels and enjoy a whole host of benefits.

Le Club Accorhotels invites you to discover a world of travel-related advantages; discounts, exclusive Accor hotel services, airline miles and partner discounts. Registering is quick and simple too.

The Le Club Accorhotels program is valid at Sofitel, Pullman, MGallery, Grand Mercure, The Sebel, Novotel, Suite Novotel, Mercure, Adagio, ibis, ibis Styles, Adagio access and Thalassa Sea and Spa.

For further information visit:

Show Accor on Germany Map

Contact Information

Accor Hospitality Germany GmbH

Hanns-Schwindt-Straße 2

D-81829 München


The Accor group hotels booking website for business travels:

The Accor group hotels online meetings and seminar booking website:

The Accor group hotels online hotel booking website for travel agents:

The Accor group hotels booking website for leisure operators: