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Munich Airport – "Europe's first five star airport!"

In the spring of 2015, Munich became Europe's first airport to be granted five-star status. This coveted title, considered the "Oscar" of the aviation world, is awarded by Skytrax, a highly respected London-based aviation research institute.

Star 1: First-class ambiance and high comfort standards

Star 2: Wide range of services

Star 3: Efficient processes

Star 4: Easy navigation

Star 5: Extraordinary hospitality

Skytrax World Airport Awards 2016 - Global survey of 13 million passengers

Munich Airport is Europe's top-ranked airport and No. 3 in the world!

Munich Airport is yet again basking in the glow of a prestigious award after being voted Europe's Best Airport once more in 2016. The Bavarian hub's renewed success as the top European candidate in the World Airport Awards was announced by the respected London-based aviation research institute Skytrax. This marked the ninth time in 11 years that Munich has earned the number one ranking.

General Information

  • 41 Million passengers in 2015
  • 243 international destinations in 68 countries with 80 Airlines

Terminal 1:

- Departure/Arrival areas A-D and F, arrival-only area E

- Capacity for 20 Million passengers

- Minimum connecting time: 35 minutes

- 89 Gates

Terminal 2:

- Departure/Arrival areas G and H

- Capacity for 25 Million passengers

- Minimum connecting time: 30 minutes

- 111 Gates

Satellite: --> for further information, see Miscellaneous

- Departure/Arrival areas K and L

- Capacity for 11 Million passengers

- Minimum connecting time: 30 minutes

- 52 Gates

Information - Munich Airport from A to Z

Overview plans, service at the airport and transport links: here

Brands/Products/Services

Munich Airport offers you excellent connections to all over the world – and much more besides …

Service nonstop

“Service nonstop” is the impassioned goal of Munich Airport. With a clear signage and user-friendly layout, passengers find their way quickly and easily around Munich Airport. Special transit screens at the arrival gates display connections relevant to the arriving passengers. For literally nonstop service, general service centers in Terminal 1 and Terminal 2 are open 24-hours to serve the passengers with almost anything they require – such as luggage storage, dry cleaning, travel health insurance, lost and found, fax service or ticket sales for public transportation. Furthermore, Internet points, free WiFi, a child day care, baby changing facilities and showers are included in the airport’s comprehensive service portfolio.

Meet & Assist Service

Passengers who desire a personal escort can pre-book Munich Airport’s “Meet & Assist Service”. With this service, staff of Munich Airport will accompany passengers at the airport and help them find their way. Whether upon arrival, before departure, or while waiting for a connecting flight, the service can be tailored to the passengers’ individual needs. The service generally begins at the door of the aircraft or the entrance to the terminal. The guest is then accompanied through the various checkpoints (security, passport control and customs), to the connecting flight, the lounge or to the arrival area. Further information: here or

Shopping and dining

Over 173 shops and 57 dining possibilities invite you to promenade and to stay at the airport-city Munich. Further information: here

Stopover Guide for Terminal 2 - Plan your time at Munich Airport:

The Stopover Guide provides an overview of the stay at Munich Airport. It informs of all the necessary checks for your connection, and indicates how the available free time can be used. Further information: here

Recreation Areas

The areas in Terminal 2 are divided into relaxation and working zones, free of charge and open to all passengers. The relaxation part is equipped with comfortable seats and couches for reading and resting, four nabcaps and monitors with the latest flight information.

Napcabs - sleeping cabins

Passengers with time between flights or layovers can now try a new concept, developed by Munich Airport: napcab sleeping cabins are a perfect way of finding some privacy and beating jetlag. These innovative pods have a comfortable bed, working desk with iPhone or MP3 connection and a USB port. Also available: the latest flight information, a wake-up function, and a place to securely store carry-on luggage.

Lounges - enjoy the atmosphere

All 10 Lufthansa lounges are located in Terminal 2 and the Satellite building. There are two First-Class-lounges, four Business lounges and four Senator lounges. The lounges of Air France, British Airways and Emirates, as well as the three airport lounges - VipWing, Atlantic lounge and Europe lounge - are all located in Terminal 1. Further information: here

Service Centers

At the service centers in Munich Airport City, you will find a wide range of services designed to make your stay at the airport as pleasant as possible. For example Left luggage, deposited items, laundry service, cloakroom service, fax and copying service and bus tickets. Further information: here

Business & Conference Centre at Munich Airport

  • Airport Academy
  • Audi Forum Airport Munich
  • Hilton Munich Airport
  • Municon
  • Novotel Munich Airport
Further information: here

Group Offers

Brewery tours at the "Airbräu"

Would you like to watch beer being brewed and ask a real brewmaster everything you always wanted to know about beer? Then take one of the brewery tours!

Your "individual" brewery tour: 3-9 persons Tours by arrangement with the brewmaster, including beer tasting. Duration: 30 minutes. Price per person: EUR 8.50

Group tours: 10-20 persons Tours by arrangement with the brewmaster, including beer tasting. Duration: 30 minutes. Price per person: EUR 6.50

Further information and bookings: here

Offers for Incentive Groups

  • Welcome or Farewell-Lunch/Dinner
  • Gate Catering
  • Welcome in local dresses with Gingerbread Hearts and Bavarian Band
  • Shopping Discount Card, and many more..
Contact: Florian Poetsch (+49 89 975 33 140 or )

Barrier-free Travel

Service for passengers with disabilities:

- Barrier-free elevators in the terminals, the Munich Airport Center and parking garages

- Braille in the Munich Airport Center and Terminal 2

- Medical Center: Doctors and healthcare personnel are on duty 24 hours a day

- Mobility Service: personalized care operated by trained airport staff for departing, arriving and transfer passengers

- Wheelchairs: at all information counters in the departure areas

- Washroom for wheelchair user: in the public area and in all arrival and departure areas

- Toilet for all in the Munich Airport Center: with a height-adjustable bench and lifter, key can be obtained from the Service Center

- Services of Lufthansa in Terminal 2: Special care counter in the check-in hall and passenger care rooms during their stay in the passenger zone until depart or continue their journey

Further information: here

FIT

Airport Tour - As close as it gets

The look behind the scenes of Munich Airport to see what is happening on the apron at close range. There is a special "Airlines"! While picking up all kinds of information on every aspect of ramp operations you will see the terminals, the freight buildings and maintenance hangars, the engine testing facility and the storage tanks. Besides our popular A380-Airport-Tour we do have a lot more offers like group tours or a visit at the customs.

Further information: here

Visitors Park The Visitors Park at Munich Airport is the ideal destination for aviation fans of every age offering plenty to discover a huge playground, a free cinema, historic aircrafts, Visitors Hill and much more. A visit at Munich Airport is always a unique experience especially for families with children.

Further information: here

Visitors Terrace at Terminal 2 The Visitors Terrace of Terminal 2 presents an outstanding view of the eastern apron, both runways and the satellite facility. Telescopes are available for an even closer look at what is happening at the airport. Visitors access the terrace - free of charge - via the Skywalk, a glass tunnel that starts at level 05 (public area) of Terminal 2.

Further information: here

Social Commitment / Green Travel

Environmental protection is a joint task and has top priority at Munich Airport. The construction of an airport inevitably leads to interventions in the ecosystem of a region. Yet, Munich Airport is committed minimizing such impact. To this end, it has created a department to handle ecological issues such as aircraft noise, air management, and energy supply or waste and water management.

Further information: here

Airport Carbon Accreditation

In recognition of our program to reduce and eliminate CO2 emissions from airport operations, Munich Airport again has been granted Airport Carbon Accreditation at the Optimization level in 2015.

Miscellaneous

Satellite Terminal 2

The new satellite facility for Munich Airport's Terminal 2 was put into operation on April 26, 2016. As one of the world's most advanced airport terminal facilities, the satellite offers passengers a new level of comfort.

Further information: here

Display on the map »

Contact

Munich Airport

P.O. Box 23 17 55
85326 München

Phone: +49 89 975-33140
Fax: +49 89 975 33106

E-mail:
www.munich-airport.com

Special websites for the travel industry:
www.munich-airport.de/travelindustry
www.munich-airport.com/viamuc

More Contacts

Marketing Incoming Southeast Asia, Middle East, South America, Australia

Marketing Incoming North America, UK & Scandinavia

Marketing Incoming Poland, Czech Republic, France, BeNeLux, Italy

Marketing Incoming Eastern Europe, China, Japan, Korea, India