Sales Guide Germany from A to Z
  • Brandenburger Tor
    Skyline Berlin Mitte TV Tower © GettyImages Foto Matthias Makarinus
Glamorous, vibrant, never sleeping Berlin: The most visited city in Germany

City of unlimited possibilities
Berlin, the German capital, is a trend setter in lifestyle, music, art and fashion. Wherever you go, you can experience the pulsating life: on boulevards, in art galleries, at flea markets or in the city's 300 clubs and 7,000 bars and restaurants. Mixed up with the unique history of Berlin shaped by changes and upheavals, the city is worth to be visited.
Whether you are business traveler, a family, a couple or a single visitor even young or elderly, Berlin offers always a special highlight on any visit. The 'Brandenburg Gate', Berlin's most famous landmark, as well as the Potsdamer Platz, the showpiece of the New Berlin, are only two examples for the innumerable symbols of the city.

Whether city adventure, nightlife or the most modern hotels in Europe – Berlin visitors can explore a variety of affordable options. Because although Berlin is one of Europe's top destinations for art, fashion and events, the city offers much more for your money than other major cities like London, Paris or Rome. In short: a stay in a metropolis with world city status will not cost you the earth, but your memories of it will be priceless...

visitBerlin offers you “your Berlin”

"We know Berlin." Berlin Tourismus & Kongress GmbH, under the brand visitBerlin, has been using that knowledge since 1993 to promote Berlin all over the world as a great travel destination. visitBerlin's Berlin Convention Office markets the many convention and meeting options offered by the German capital. After London and Paris, Berlin is the third-most popular European city for tourism, with 30.25 million overnight stays in the German capital during 2015. Berlin is also one of the most popular destinations for conventions and meetings and has been among the top five for ten years now. As a tour operator, visitBerlin offers a wide range of travel packages and also issues the official tourist ticket, the Berlin WelcomeCard. visitberlin operates five Berlin Tourist Infos. The Berlin Service Center (Tel. +49(0)30-25 00 23 33) provides information on the complete spectrum of tourist services in Berlin. At, you can access information about Germany's capital in 14 languages.


Berlin WelcomeCard – the attractions ticket for visitors to the capital
The Berlin WelcomeCard – the official tourist ticket for free travel and discounts at over 200 popular Berlin attractions!

  • Ticket for tram, underground and bus
  • Discounts from over 200 partners
  • Short tour guide with separate map
  • Also available including Potsdam
  • Lots of restaurants to choose from incl. hotel
  • Also available including Potsdam

Find more information on types of tickets, prices and benefits at

How can I sell the Berlin WelcomeCard?

The Berlin WelcomeCard is not only worth it for your clients. We offer you attractive commissions, where every card sold counts. For tour operators or meeting planners who incorporate our Berlin WelcomeCard in their catalogue, Internet presence or convention, we grant special terms. We naturally provide optimal customer service and simple processing.

Check out the visitBerlin-Campus !

Explore Berlin and expand your expertise with the official online training for the German capital.
Why you should register today:
✔ Get to know the city better and help your clients plan unique trips
✔ Dont miss out on the latest trends and learn about current issues
✔ Reward yourself and exchange your points for great Berlin prizes

New App "Going Local Berlin" shows the real Berlin

In February 2015, visitBerlin launched the new app „Going Local Berlin“, especially for those Berlin visitors who come to the city yet again. For the first time in an app, all twelve Berlin districts and their unique highlights are the focus. The free app offers visitors more than 700 tips for orientating themselves in the city’s many diverse neighbourhoods, together with tips for discovering new aspects of Berlin. They were personally selected by visitBerlin staff and in cooperation with the districts themselves. In addition, the app offers a tour of each district that’s also available as a video and gives insight into the atmosphere and the highlights of that part of the city.

Berlin Tourist Information
In the Berlin Tourist Information, you can get all the information you need about Berlin and of course get your Berlin WelcomeCard. You can also book hotels and tickets.


Europaplatz entrance, ground floor
daily 8am-10pm

Near the Zoo/ Ku’damm
Tauentzienstraße 9 (ground floor)
Mo-Sa 10am-8pm

Brandenburger Tor
Pariser Platz, south gatehouse
April - October
daily 9.30am-7pm
November - March
daily 9.30am-6pm

Airport Tegel
Gate A01
daily 8am-9pm

Info Point in the TV Tower
Alexanderplatz, Panoramastr. 1a
April - October
daily 10am-6pm
November - March
daily 10am-4pm

Rankestraße / Kurfrüstendamm 1
April - October
daily 10am-6pm
November - March
daily 10am-4pm

Give us a call !

Whether you’re coming to Berlin for business or leisure, on your own or with a group: we're happy to assist you in planning your trip to Berlin. Drawing from the large range of options that Berlin has to offer, our multilingual team will create a personal itinerary that caters to your interests and travel budget. Whether you need help or want to book by phone; do not hesitate to give us a call.

Berlin Service Center on + 49 (0)30-25 00 23 33 or

Cultural Highlights

Berlin has many faces – as a capital in the heart of Europe with a diverse history between east and west at its centre, it has emerged as a city of fashion, art and design, showing the trends of tomorrow, and as a film capital that has attracted international stars on red carpets and on sets. Berlin pulses with its distinctive club and night life.

Culture: a high standard of entertainment
Three opera houses and eight top-class symphony orchestras, including the Berlin Philharmonic conducted by Sir Simon Rattle, as well as a further 150 theatres and stages guarantee good entertainment every evening. In the long line of theatre tradition, new trends are created continuously, encompassing the ancient tragedies, traditional Berlin farces or contemporary political theatre.

Art: world culture, history and contemporary
Around 180 museums, private collections, palaces and memorials record history, giving insight into various fields of knowledge and showing treasures of world culture. The Museum Island was put on the UNESCO world heritage list in 1999 as the largest museum ensemble in the world. In its five buildings there are over 6,000 years of art and cultural history on display.

Museums and memorials also look at Berlin’s history and show off fine art masterpieces as well as the work of contemporary artists. The UNESCO City of Design is a centre of creativity with around 440 galleries and private collections. It is also the site of renowned art fairs and art events such as the Gallery Weekend, the abc – art contemporary Berlin, the Berliner Liste and the Preview Berlin Art Week.

Health, Active and Nature

Berlin’s good for you: unique health offers
He goes to have a check-up in the clinic whilst she enjoys a spa treatment in the hotel. As their grand finale to the day, they have a sight-seeing tour planned. There’s no other metropolis where visitors can so perfectly combine culture, lifestyle and health.

Berlin is the Capital of Health. Guests from around the world come for treatment in the renowned German capital. Health-conscious visitors can combine a city break with a relaxing holiday. In addition to the excellent medical quality, you can enjoy a unique range of spa and beauty treatments, all whilst soaking up the spirit of a metropolis.

Keep yourself active
Sport is important for health and your sense of wellbeing, particularly when you can do it out in nature. There is plenty of opportunity to keep active outdoors in one of Berlin’s many parks, along the banks of the Spree or canals, or in one of the many sports facilities.
Rollerblade on the spacious Tempelhof field, exploring the beautiful sights of Berlin by bicycle, jog in the Tiergarten (Berlin’s largest park) or climb the 19-meter-high bunker in Friedrichshain – the choice of outdoor sports is huge. Sporty visitors to the capital can even be active on the water. People sail their motor and sail boats well into the autumn, and head for the Wannsee, Havel or Spree along with surfers and kayakers.

If you’re looking for peace and quiet in a cosmopolitan city, Berlin offers culture, nature and relaxation.

You can find out more at:


MICE Business Travel and Incentives
Sometimes the selection of the right location for an event is very simple. Because anyone who opts for Berlin does not need to make any compromises. Besides special locations, the German capital convinces with one of the most modern hotel landscapes in Europe and excellent services at favourable rates.

Berlin can look back at 2015 as its most successful year for conferences and meetings yet: Last year around 11.4 million participants came to more than 135,000 events held in the German capital. This makes Berlin the number one MICE city in Germany. Also worldwide Berlin took in 2015 the top spot in the ranking of the International Congress & Convention Association (ICCA).

Established in 2001, the visitBerlin Berlin Convention Office (BCO) offers competent support at the organization of conventions, meetings, incentives and corporate events. Customers benefit from the experienced team, a broad national and international network of contacts and the free-of-charge agency and reservation services for hotel allotments.

The BCO offers support with:

  • Official congress applications for Berlin
  • Finding vacancies in hotels and venues
  • Establishing contacts with competent partners: conference centre, hotels, venues, agencies
  • Site inspections
  • Framework programme and accompanying events
  • Pre and post convention tours
  • Incentives

We make event planners happy: Meeting Guide Berlin
The BCO offers the Meeting Guide Berlin, a dedicated event planning service for the best meetings and events in Berlin. With our wide range of selected conference hotels and locations, the right venue for your conferences, congresses, and conventions is easy to find. There is also a large choice of service partners and incentive programs.

The congress city Berlin at a glance:
The homepage of the visitBerlin Berlin Convention Office offers visitors a wealth of information about the MICE destination Berlin. Whether you are looking for a suitable hotel, location or incentive, you will get an overview of our services and you will always find the right contact person.

Group Offers

Let us make your group bookings for you!

Book your accomodation at - simple and convenient!

  • choose from our wide range of hotels and hostels in Berlin
  • suitable offers with up-to-date group rates
  • no agency fees

An unparalleled cultural landscape Berlin's trademark!

  • convenient booking service for your group trip
  • special rates at selected theatres
  • up to 10% group discount off the original ticket price
  • no booking fee
  • group booking inquiries possible up to four weeks before the performance date

We will be pleased to arrange a tourist guide for your thematic sightseeing walk or Berlin city tour.

  • trained and certified guides
  • niche and specialist topics such as architecture, fashion, medicine, science, industry and sport
  • available in over 20 languages

Buses, transfers and tours
You can explore Berlin and the surrounding areas very comfortable by bus. We offer booking services for buses, shuttle services and limousines.

  • Buses - various sizes and facilities
  • transfers
  • shuttle services
  • We will gladly give you a quote.

Please email us for bookings or if you have inquiries at:

Please find further information on:

If you have any questions, you can also contact the Berlin Service Centre on:
+49 (0)30-25 00 23 33

Barrier-free Travel

Accessible Berlin
Getting around Berlin is not a challenge for those who are disabled

Berlin continuously improves its accessibility for visitors and offers those with physical disabilities and those who need accessible surroundings lots of opportunities to explore the city and its attractions.

Whether you arrive by plane or train, the capital is designed to be as accessible as possible. Berlin’s “Bus & train escort service” is unique in Europe: passengers can be escorted free of charge through the city on public transport. The service is not only for those in wheelchairs, but also for those whose mobility is restricted or are visually impaired.

Berlin also has many hotels and restaurants that are designated as “disability friendly” or “wheelchair accessible”. From five star hotels to speciality hotels in the countryside, from hip designer food to hearty home-style cooking, guests will always find an offer to suit their needs.

Accessible tourist and cultural attractions
The “Berlin special guide” leads people with or without disabilities to the attractions of the city, for example from the Brandenburg Gate to the Reichstag or to Museum Island. “Experience Berlin” is an excellent audio tour guide made for blind or visually impaired visitors. It gives detailed directions to various attractions and therefore allows listeners to discover the city on their own.

visitberlin is happy to offer detailed information and useful tips:
Service Center: +49 (0)30 25 00 23 33


Discovering Berlin on your own
Visitors to Berlin especially enjoy the indescribable, casual atmosphere of the German capital and the lifestyle its people enjoy. But there are some major highlights and attractions that every visitor to Berlin shouldn't miss under any circumstances.

Berlin's Top 5
It is the symbol of the city: the Brandenburg Gate. After starting here, it's easy enough to explore the city's most important sights on foot. The Reichstag, for example, with its glass dome, is not only the political centre of Germany, but also a magnet for tourists from all over the world with its magnificent 360° views of the city.

Then you should walk along the grand boulevard of Unter den Linden to the Museum Island, which has been declared a UNESCO World Heritage Site. It is home to five unique museums exhibiting cultural treasures of world renown.

The tallest structure in Berlin, the TV Tower, promises fantastic views over the entire city, weather permitting, of course. Potsdamer Platz is where you might run into international stars and celebrities, and not just during the city's film festivals. The contemporary architecture inspires awe in all who visit.

Major fashion brands and individual shops have also made Berlin a fashion capital. The narrow streets and hidden courtyards around Hackescher Markt or along glamorous Friedrichstraße are great places to shop or just take a stroll.

The sights of Berlin can be easily seen by foot, bike, bus with the Berlin WelcomeCard, or even from the water.

Social Commitment / Green Travel

Berlin – the green metropolis
Environmental awareness shapes the lifestyle in Berlin and ensures that the residents and guests of the city feel that it is a very pleasant city to live in.

Well-maintained green spaces, urban gardens and extensive parks allow Berlin’s visitors to relax and enjoy the quiet. Visitors can walk through the spacious Tiergarten (Berlin’s largest park), marvel at the exotic flowers in Gärten der Welt (Gardens of the World) or plant some themselves in the Prinzessinnengarten (Princess Gardens).

Green on the go
Guests can have a feast without having a guilty conscience with the creative cuisine and natural ingredients on offer in both upscale restaurants as well as trendy bars in the city. The most modern hotels in Europe can be found in Berlin, so it’s no surprise that there are also lots of houses that fit in with the new trend of natural materials and sustainability.

Visitors can get around all of Berlin day or night without having to drive by using the exemplary transport system. A trip on a solar boat or canoe on the river Spree offers an entirely new view of the city. Those who are staying in the city for several days can make use of the Berlin WelcomeCard, which enables you to use public transport all around the city and also provides discounts at around 200 tourist attractions.


The Berlin WelcomeCard
The official tourist ticket for free transport and discounts at Berlin’s attractions!

  • ticket for tram, underground and buses
  • discounts at over 200 partners
  • short Berlin WelcomeCard tour guide with separate map
  • also available including Potsdam
  • lots of restaurants to choose from including hotel restaurants

Advantages for reseller:

We offer you attractive commissions, where every card sold counts.
For further information in traveltrade contact us at . Order the Berlin WelcomeCard via e-mail () or use our order form!

Check out the visitBerlin-Campus !

Explore Berlin and expand your expertise with the official online training for the German capital.
Why you should register today:
✔ Get to know the city better and help your clients plan unique trips
✔ Dont miss out on the latest trends and learn about current issues
✔ Reward yourself and exchange your points for great Berlin prizes

Please find Berlin packages at:

visitBerlin offers you individual advice and comprehensive information about your visit to Berlin. Make use of our expert knowledge and book quickly and securely from the comfort of your home:

by calling the Berlin Service Centre + 49 (0)30-25 00 23 33


Ask us - we know Berlin!

visitBerlin / Berlin Tourismus & Kongress GmbH

Am Karlsbad 11
10785 Berlin

+49 (0)30-25 00 23 33