About TRAVEL EASY
The Leading Digital Tax Refund and Shopping Platform
TRAVEL EASY is the leading digital tax refund and shopping platform. As the first FinTech company in the travel retail industry in Europe, TRAVEL EASY offers a wide range of services for tourists as well as for merchants and an Ecosystem that links the whole industry chain.
The tax refund service TAX FREE EASY provides the customer with the highest tax refund rate and the most convenient tax refund process in Europe. It combines a number of domestic top travel companies and more than 5,000 European merchants, including famous department store chains, airport retail groups as well as international brands, while providing the cashless tax refund service with the cooperation of the leading payment platforms such as China Union Pay, WeChat Pay and Alipay. In order to adapt to the usage habits of Chinese consumers in the digital era, TAX FREE EASY has launched the Tax Free Shopping WeChat Mini Program, which integrates the three core functions: tax refund form auto-filling, real-time tracking of the tax refund status, and the shopping recommendation of European merchants and the latest promotion activities, all designed to further optimize the tax free shopping experience for tourists.
The group’s headquarter is in Frankfurt, Germany, with branches in Prague, Milan, Athens and two offices in China, Beijing and Wuhan.
The smart tax refund service is the core and the ECOSYSTEM is the platform, with close interlinkage to mobile payment access and cross-border marketing services. TRAVEL EASY services meet the needs of both C and B clients, by guiding the purchasing power of tourists effectively, enhancing the cooperation and simplifying the business processes throughout the whole industry chain.
TAX FREE SHOPPING WECHAT MINI PROGRAM
The Store Finder on our WeChat Mini-Program aims at introducing shopping opportunities and promotions to Chinese shoppers during their travels in Europe. Merchants can use the Store Finder to place advertisement and to offer discount coupons or membership cards.
TOURISM CRM PLATFORM FOR TOUR OPERATORS
Due to the geographical distance, the constraints of cross-border language barriers and untimely data communications, being able to manage and create cooperation in outbound tourism becomes complex and also time-consuming. TRAVEL EASY's tailor-made teCRM System supports tourism enterprises in outbound tourism management in a way that has never been better.
TAX FREE SHOPPING CRM PLATFORM FOR MERCHANTS
teCRM Platform integrates a set of automated processes from tax refund payment to data-digitalization; from marketing management to financial management, all of which help the retail industry to significantly reduce communication costs, effectively avoid the risk of manual data processing and significantly improve the efficiency of collaboration.
Our marketing services through various communication channels will be offered to maximize the brand exposure. The brand awareness will be effectively raised by informing Chinese tourists not only during but also before and after the trip. The ongoing dialogue with the tourists leads to a long-lasting brand recognition and provides the tourist with a great user experience.