Porcelain worlds on the "Leuchtenburg"

Porcelain worlds on the "Leuchtenburg" (Sylvia Engel)

An exciting change between old and new awaits visitors of the Leuchtenburg, where the Middle Ages meet porcelain. Not only can you explore a castle complex that has grown over 800 years, but you can also discover the fascinating world of porcelain. The exhibition concept captivates with its show far removed from the museum character. The visitor marvels at Chambers of Wonders, experiments in an alchemist's kitchen, takes a seat at a princely table or dares to go on a 20-meter-long skywalk in order to shatter the porcelain of his dreams in the depths, because: "Shards bring luck"! Equipped with two elevators and new pavement, the new exhibitions and large parts of the castle complex are barrier-free and suitable for wheelchair users with companions.

Certified in the period

April 2019 - March 2022

Accessibility certified People with walking disabilities

Barrier-free information

All areas relevant for testing meet the quality criteria of the label "Accessibility certified - partially accessible for people with walking disabilities".

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • There are three parking spaces for people with disabilities (parking space size: 350 cm x 500 cm).
  • The path from the parking spaace to the entrance is 300 m long. It is easy to walk and drive on and has a maximum longitudinal gradient of 4 % over a distance of 10 m.
  • The buildings are steplessly accessible.
  • All evaluated rooms and facilities available to the guests are stepless or accessible via elevators.
  • The elevator cabins have a size of:
    • Elevator Porcelain Worlds 110 cm x 200 cm;
    • Elevator castle tavern 114 cm x 217 cm.
  • Almost all evaluated passageways/doors available to the guests are at least 85 cm wide.
  • The counter at the entrance is 100 cm high at its lowest point. There is another, equivalent communication possibility while in a sitting position.
  • The exhibits and the information on the exhibits are predominately visible while sitting.
  • There are wheelchair accessible tables in the castle tavern and in the bistro at the information desk.
  • Guided tours for people with walking impairments and wheelchair users are offered. A reservation in advance is necessary.
  • Special trained guides ensure that people with walking impairments and wheelchair users can take part in any guided tour.
  • Mobile or fixed seats are available for people with walking disabilities, which can be used during the guided tour.
  • The entire route of the guided tour is steplessly accessible for wheelchair users.
  • Aids offered: wheelchair, (wheeled) walker

Public toilet for people with disabilities (outdoors)

  • The maneuvering spaces are:
    • in front of/behind the door, in front of the toilet;
    • in front of the washbasin 180 cm x 95 cm;
    • left of the toilet 83 cm x 70 cm and right of the toilet 93 cm x 70 cm.
  • There are handles which can be folded up on the right and left of the toilet.
  • The washbasin is wheelchair accessible.
  • An alarm trigger (cord) is present.

Public toilet for people with disabilities (in the exhibition area)

  • The maneuvering spaces are:
    • in front of/behind the door, in front of the toilet and in front of the washbasin at least 140 cm x 190 cm;
    • left and right of the toilet at least 90 cm x 70.
  • There are handles which can be folded up on the right and left of the toilet.
  • The washbasin is wheelchair accessible.
  • An alarm trigger (cord) is present.

Evaluation report: Download as PDF

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • There is no alarm.
  • There is no audio induction loop.
  • An outgoing emergency call in the elevator is not confirmed.
  • Alternatively stairs are available.
  • The information on the exhibits is predominately provided in written form.
  • In the castle tavern and in the bistro at the information desk there are tables with bright and glare-free lighting, on which there are no lamps standing or hanging that restrict the field of vision or eye contact.
  • There is a seating area with low background noises (e.g. seating corner, separate room) in the bistro at the information desk.
  • There are no guided tours offered for people with hearing impairment and deaf people.
  • Special trained guides ensure that people with hearing impairment can take part in any guided tour.

Evaluation report: Download as PDF

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • Assistance dogs are allowed in relevant areas/rooms.
  • The entrance is not visually rich in contrast, but recognizable by a tactile change of floor covering.
  • The evaluated areas that can be used by the guest are predominantly well lit, i.e. bright and glare-free.
  • There are no visually contrasting or tactilely detectable floor indicators.
  • The paths in corridors/aisles are predominantly visually contrasted to the surroundings.
  • The paths in corridors/aisles are partly marked with tactile markings.
  • The signage is designed in clearly legible and contrasting font.
  • There are usually no obstacles, e.g. objects protruding into the path/room.
  • There are no revolving or rotating doors.
  • An outgoing emergency call in the elevators is not confirmed. The stopping position is not announced by spoken commands. The operating controls are visually rich in contrast and tactilely detectable.
  • Alternatively stairs are available.
  • At least at the first and last step, stairs have visually contrasting edges.
  • Stairs have handrails on both sides.
  • The exhibits are usually well illuminated.
  • The information on the exhibits is usually provided in written form and is usually visually rich in contrast.
  • The font of the menu in the bistro at the information desk is straightforward and visually rich in contrast, but not the menu in the castle tavern.
  • There are no guided tours offered for people with visual impairments and blind people.
  • Special trained guides ensure that people with visual impairments and blind people can take part in any guided tour.
  • Tactilely detectable exhibits are integrated in the guided tour.
  • An audio guide is offered which can be operated independently by people with visual impairments/blind people.

Evaluation report: Download as PDF

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • The name or logo of the establishment is clearly recognizable from the outside.
  • There is no colored or pictorial guidance system.
  • The information on the exhibits is predominately provided in written form, but not in easy language.
  • In the bistro at the information the dishes are visibly presented (buffet, bar).
  • There are no guided tours offered for people with cognitive impairments.
  • Special trained guides ensure that people with cognitive impairments can take part in any guided tour.
  • There is no information in easy language.
  • Information is not displayed with pictograms or pictures.

Evaluation report: Download as PDF