Residence Hotel "Zum Zollhaus"

Residence Hotel "Zum Zollhaus" (Joke Pouliart)

Quietly located in Rastede, this 4-star hotel is an ideal base for hiking and cycling tours in the Ammerland region. All non-smoking rooms have a TV, a minibar and a modern bathroom. The hotel's wellness area includes a free sauna, a steam bath, a whirlpool bath and a relaxation room. The restaurant serves seasonal and regional dishes from Lower Saxony as well as a wide selection of beers and wines.

Certified in the period

January 2024 - December 2026

Accessibility certified People with walking disabilities

Barrier-free information

Short Report as PDF

All test relevant areas meet the quality criteria of the label "Accessibility tested - partially barrier-free for people with walking disabilities".

Some information on accessibility are listed below. Detailed information can be found in the test report.

  • There are five marked parking spaces for people with disabilities (parking space size: 355 cm x 500 cm, distance to hotel entrance: 35 m).
  • The surface of the parking lot and outdoor paths is easy to walk and drive on.
  • The main entrance and the restaurant are steplessly accessible via a 250 cm long ramp with a gradient of 4%.
  • The outbuilding (with rooms) is only accessible via a 9 cm high step.
  • The door at the hotel entrance is opened without any effort on your part (lever handle, light barrier, motion detector, etc.).
  • The reception desk is 115 cm high. There is another, equivalent means of communication while seated.
  • All passageways/doors are at least 70 cm wide.
  • All elevated areas in the main building and the annexe that can be used by guests are steplessly accessible. 
  • There are wheelchair-accessible tables in the breakfast room and restaurant.

Room 60 in the annexe (double room)

  • The manoeuvring spaces in front of essential, immobile furnishings are at least 145 cm x 150 cm.
  • The manoeuvring spaces to the left of the bed are 88 cm x 110 cm, to the right 93 cm x 167 cm.
  • The bed is 48 cm high and cannot be driven under.
  • The door to the bathroom is 70 cm wide and opens inwards.
  • The maneuvering space in the bathroom is:
    in front of the washbasin 95 cm x 157 cm; in front of the WC 113 cm x 152 cm;
    to the left of the WC 50 cm x 54 cm; to the right of the WC 38 cm x 44 cm. 
  • There are no grab rails on the WC.
  • The shower is steplessly accessible (threshold of 5 cm). 
  • The manoeuvring spaces in the shower are 88 cm x 88 cm (passageway to the shower 50 cm wide). A shower chair is available, but there is no grab rail. 
  • There is no alarm trigger. 

Room 61 in the adjoining building (double room)

  • The manoeuvring spaces in front of essential, immobile furnishings are 145 cm x 150 cm.
  • The manoeuvring spaces to the left of the bed are 88 cm x 169 cm, to the right 93 cm x 169 cm.
  • The bed is 48 cm high and cannot be driven under.
  • The door to the bathroom is 70 cm wide and opens inwards.
  • The manoeuvring spaces in the bathroom are:
    in front of the washbasin 94 cm x 156 cm; in front of the WC 113 cm x 155 cm;
    to the left of the WC 62 cm x 54 cm; to the right of the WC 20 cm x 44 cm.
  • There are no grab rails on the WC.
  • The shower is steplessly accessible (threshold of 5 cm). 
  • The manoeuvring spaces in the shower are 88 cm x 88 cm (passageway to the shower 50 cm wide). A shower chair is available, but there is no grab rail. 
  • There is no alarm trigger. 

Public WC for people with disabilities in the main building

  • The manoeuvring spaces are: 
  • in front of the washbasin 195 cm x 108 cm; in front of the WC 141 cm x 113 cm; 
  • to the left of the WC 24 cm x 71 cm; to the right of the WC 143 cm x 71 cm.
  • There is a fixed grab rail to the left of the WC.
  • The washbasin is wheelchair accessible.
  • The mirror can be seen from a sitting or standing position.
  • There is no alarm trigger. 

Evaluation report: Download as PDF

Some information on accessibility are listed below. Detailed information can be found in the test report.

  • In the case of an acoustic alarm, there is no visually perceptible flashing light or flashing signal.
  • There is no audio induction loop.
  • In the evaluated rooms there is at least one freely available outlet near the bed.
  • The ringing at the room doors is not indicated by a flashing signal.
  • WiFi is available for communication.
  • In the breakfast room and the restaurant there are tables with bright and glare-free lighting, on which there are no lamps that restrict the field of vision. 

Evaluation report: Download as PDF

Some information on accessibility are listed below. Detailed information can be found in the test report.

  • Assistance dogs are not allowed.
  • The entrances to the hotel and the restaurant are visually rich in contrast. The entrance doors are opened without any effort (light barrier).
  • In the entrance area to the hotel and restaurant outdoors there are two steps without handrails.
  • The outbuilding with rooms can be reached via a 9 cm high step without a handrail.
  • Glass doors are usually not marked with safety markings.
  • The evaluated rooms and corridors usable by the guest, the elevator and the stairs are brightly lit and glare-free.
  • There is no information in Braille or prismatic writing.
  • The menu in the restaurant is designed in straightforward, high-contrast font, but is not available in Braille or large print.
  • Aids offered: reading aids (reading glasses, magnifying glasses, etc.)

Evaluation report: Download as PDF

Some information on accessibility are listed below. Detailed information can be found in the test report.

  • The name and logo of the company are clearly visible from the outside.
  • A business card with address and telephone number of the hotel is visibly displayed in the room and at the reception.
  • There is no menu with pictures in the restaurant. The dishes are not presented visibly.
  • Information is not displayed with pictograms or pictures. There is no information in easy language.
  • The destination of the path is within sight or there are signs at a visible distance.

Evaluation report: Download as PDF