Tourist Information Town Hall, Munich
The Tourist Information Munich Marienplatz is barrier-free and thus offers comfortable access for all visitors. This central information point in the heart of Munich is the perfect place to find out about the sights, events and activities in the city.
The Tourist Information team is knowledgeable and happy to help you plan your stay in Munich. They also offer individual guided tours to show you the most beautiful places in the city.
You can also buy tickets for various events here and find out about upcoming events. Due to its barrier-free accessibility, the Tourist Information München Marienplatz is also easily accessible for people with mobility restrictions.
Visit the Tourist Information Munich Marienplatz to make your stay in Munich even more adventurous.
Barrier-free information
All areas relevant for testing meet the quality criteria of the label "Accessibility tested - partially accessible for people with walking disabilities and wheelchair users".
Some information on accessibility are listed below. For detailed information please see the evaluation report.
- There are several parking spaces in the "valley" approx. 150 m from the TI.
- Buses, underground trains and suburban trains run at Marienplatz. The underground station has an elevator.
- The width of the entrance door is 130 cm, the door opens automatically. Behind the door, the path has an inclination of 6 % on a distance of 1 m.
- All rooms that can be used by the guest are accessible at ground level.
- The sales counter with the checkout area is 114 cm high at the lowest or highest point. There is no other way to communicate while sitting.
- Doors are at least 150 cm wide, passageways are usually wider.
- There are Manoeuvring spaces of 150 cm x 150 cm in the customer room.
- There is a public toilet for people with disabilities in the inner courtyard of the town hall, which is about 100 m away from the TI.
- Guided tours for people with walking disabilities and wheelchair users are offered. Reservation required.
- Special trained guides make sure that guests with walking disabilities and wheelchair users can take part in any guided tour and will be dealt with their concerns.
Evaluation report: Download as PDF
All areas relevant for testing meet the quality criteria of the label "Accessibility certified - partially accessible for people with hearing impairment".
Some information on accessibility are listed below. For detailed information please see the evaluation report.
- There is an audio induction looping system.
- There is no visually clearly perceptible alarm.
- Guided tours are offered for people with hearing impairment and deaf people.
- Special trained guides make sure that guests with walking disabilities and wheelchair users can take part in any guided tour and their concerns will be dealt with.
- Sign language interpreters can be organised.
Evaluation report: Download as PDF
Some information on accessibility are listed below. For detailed information please see the evaluation report.
- Assistance dogs are allowed.
- The main entrance is visually rich in contrast and can be recognised by a tactile change of floor covering.
- The house signage is designed in clearly legible, contrasting font.
- Glass doors are available in the entrance area. These are not marked with safety marks and open automatically.
- Rooms and corridors are brightly lit.
- There are usually no obstacles, e.g. Objects protruding into the path/room are present.
- Information is not available in Braille or prismatic writing.
- Guided tours are offered for visually impaired people and blind people.
- Special trained guides make sure that visually impaired guests and blind guests can take part in any guided tour and their concerns will be dealt with.
Evaluation report: Download as PDF
Some information on accessibility are listed below. For detailed information please see the evaluation report.
- The name and logo of the company are clearly recognisable from the outside.
- There is no information in easy language.
- Guided tours are offered for guests with cognitive impairments.
- Special trained guides make sure that guests with cognitive impairments can take part in any guided tour and their concerns will be dealt with.
Evaluation report: Download as PDF
Image gallery
Tourist Information Town Hall, Munich
(Monika Keiner)
Tourist Information Town Hall, Munich
(Monika Keiner)
Tourist Information Town Hall, Munich
(Monika Keiner)
Tourist Information Town Hall, Munich
(Monika Keiner)
Tourist Information Town Hall, Munich
(Monika Keiner)