Tourist Information Marzahn-Hellersdorf

Tourist Information Marzahn-Hellersdorf (Anja Peters)

The Tourist Information Marzahn-Hellersdorf is located on the edge of the Wuhletal directly next to the valley station of the cable car, subway station Kienberg-Gärten der Welt. We will inform you about current events, your visit to the Gardens of the World and the Kienberg Park, the Gründerzeit Museum in the Mahlsdorf Manor House or submit excursion destinations for your hikes and bike tours or guided tours in Marzahn-Hellersdorf.

Accessibility certified People with walking disabilities Wheelchair users Deaf people

Barrier-free information

Short Report as PDF

All areas relevant for testing meet the quality criteria of the label "Accessibility certified - accessible for people with walking disabilities and parially accessible for wheelchais users".

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • There are three parking spaces available for people with disabilities.
  • The “Hellersdorfer Straße/Gärten der Welt” bus stop is located 50 meters away.
  • All rooms and facilities accessible to guests are step-free and at ground level.
  • All doors and passageways used by guests are at least 90 cm wide. Exception: the door to the restroom area (81 cm).
  • There is a lowered counter.
  • There is a public restroom for people with disabilities that is accessible from both sides (at least 90 cm). The grab bars in the restroom can be flipped-up.

Evaluation report: Download as PDF

All areas relevant for testing meet the quality criteria of the label "Accessibility certified - accessible for people with hearing impairment".

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • There is no alarm.
  • There is an audio induction loop system at the counter and in the event room.

Evaluation report: Download as PDF

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • Assistance dogs are welcome.
  • The entrance is designed with high visual contrast and is identifiable by a tactile change in the flooring.
  • All elevated areas accessible to guests are well lit—that is, bright and glare-free.
  • There are no visually high-contrast or tactile floor indicators.
  • Signage is designed with easily readable, high-contrast lettering.
  • Information is not available in Braille or raised lettering.

Evaluation report: Download as PDF

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • The name or logo of the facility is clearly recognizable from the outside.
  • Information for orientation is partly available with pictorial symbols.
  • There is no information in easy language.

Evaluation report: Download as PDF