Confiserie Felicitas GmbH

Confiserie Felicitas GmbH (Joke Pouliart)

The Felicitas Café is a place to relax in SchokoLadenLand, with its comfortable chairs, relaxing view through large windows, and pleasant light from the “cocoa bean lamps.” After an exciting shopping trip or an interesting visit to the interactive show workshop, the café invites you to enjoy fresh delicacies. The in-house pastry shop bakes everything itself: whether it's chocolate Felicitas cake, summery yogurt tartlets, or crunchy nut slices, the café also wants to spoil you with its patisserie. Many people are already familiar with the homemade ice cream. Now you can also enjoy it in fantastic ice cream sundaes.

Accessibility certified People with walking disabilities Wheelchair users

Barrier-free information

Short Report as PDF

All areas relevant for testing meet the quality criteria of the label "Accessibility certified - accessible for people with walking disabilities and wheelchair users".  

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • There are four parking spaces for people with disabilities.
  • All rooms and facilities that can be used by guests are accessible without steps/at ground level.
  • All doors/passages that can be used by guests are at least 90 cm wide.
  • The café has tables that are max. 80 cm high and are wheelchair compatible, meaning they can be accessed from a height of 67 cm and a depth of 30 cm.
  • There is a public toilet for people with disabilities, which can be accessed from both sides (at least 90 cm). The grab rails on the toilet can be folded up.

Evaluation report: Download as PDF

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • There is no audio induction loop system available.
  • The café has tables with bright, glare-free lighting and no lamps or hanging lights that interfere with the field of vision or eye contact.

Evaluation report: Download as PDF

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • Assistance dogs are welcome.
  • The entrance area is designed with high visual contrast.
  • The signage (for orientation) is designed in easily legible, high-contrast font.
  • All elevated areas accessible to guests are brightly lit without glare.
  • The font used on the menu is simple and designed with high visual contrast.
  • Information is not available in relief or Braille.

Evaluation report: Download as PDF

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • The name of the confectionery is clearly visible from the outside.
  • The destinations of the paths are within sight or there are path markers at a constantly visible distance.
  • Food is presented visibly (buffet, counter).
  • Information about food can be provided by human contact persons.

Evaluation report: Download as PDF