Tourist Information Hillesheim

Tourist-lnformation Hillesheim (Touristik GmbH Gerolsteiner Land)

The tourist information in Hillesheim, the "crime capital", offers all information about the hiking and biking possibilities, cultural and geological excursion destinations on site. In addition, one learns everything worth knowing about the topic Eifel crime novel. 

Guests are assisted in planning their vacation and booking suitable accommodations, and are given individual advice on questions and requests. A post office is also integrated. In addition to the insider knowledge of the staff, guests can access a wide range of tourist information materials.

Accessibility certified People with walking disabilities

Barrier-free information

Short Report as PDF

All areas relevant for testing meet the quality criteria of the label "Accessibility certified - accessible for people with walking disabilities".

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • There is a parking lot for people with disabilities.
  • There is a bus station 200 m away. 
  • The path from the parking lot to the entrance is 10 m long and has a maximum longitudinal gradient of 13 %.
  • All rooms and facilities that can be used by guests and are elevated are accessible without steps/at ground level. 
  • All doors/passages and paths that can be used by guests and are raised are at least 90 cm wide.
  • The counter is 74 cm high at its lowest point. 
  • Guided tours are offered for people with walking disabilities and wheelchair users. Advance booking is necessary.

Evaluation report: Download as PDF

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • There is no inductive hearing system available. 
  • Information is provided in written or photorealistic form.
  • There are no guided tours for people with hearing impairments or deaf people.

Evaluation report: Download as PDF

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • Assistance dogs are welcome.
  • The signage (for orientation) is designed in easily legible and high-contrast lettering.
  • All raised areas that can be used by guests are brightly lit and glare-free.
  • Information is not available in Braille or prismatic writing. 
  • No guided tours are offered for people with visual impairments or blind people.

Evaluation report: Download as PDF

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • The name of the tourist information office is clearly recognizable from the outside.
  • The objectives of the paths are within sight.
  • There is no information in easy language. 
  • No guided tours are offered for people with cognitive impairments.

Evaluation report: Download as PDF