Phaeno Wolfsburg

Phaeno Wolfsburg

At the phaeno in Wolfsburg, children and adults experience over 350 extraordinary phenomena that awaken curiosity about the secrets of nature. And the best thing is: You yourself are asked to help determine and influence the whole event, because there are no prescribed paths, the direction of travel is determined by curiosity. It leads visitors through interesting subject areas, such as energy, mirrors, vision or life.

However, the phaeno does not only convey fascinating natural phenomena, the architecture of the building is also impressive and worth seeing in any case. 

Please visit the website https://www.phaeno.de/en for general information.

Accessibility certified People with walking disabilities Wheelchair users

Barrier-free information

Short Report as PDF

All areas relevant for testing meet the quality criteria of the label "Accessibility certified - accessible for people with walking disabilities and partially accessible for wheelchair users".

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • There are three parking spaces for people with disabilities.
  • The main station bus stop is 100 m away. 
  • All rooms and facilities that can be used by guests are accessible without steps/at ground level or via a ramp or lift. 
  • All doors/passages that can be used by guests and are raised are at least 90 cm wide.
  • The counter/cash desk is 110 cm high. There is no alternative way to communicate while seated.
  • Exhibits and information are mainly visible while seated.
  • Seating is available.
  • There are wheelchair compatible tables (maximum height 80 cm, wheelchair compatible at a height of 67 cm and a depth of 30 cm). 
  • There are three public WCs for people with disabilities, which can be accessed from at least one side (at least 80 cm). There are folding grab rails on the left and right.   
  • Guided tours are offered for people with walking disabilities and wheelchair users. Advance booking is necessary. 
  • Mobile or fixed seating is available for people with walking disabilities, which can be used during the tour.

Evaluation report: Download as PDF

 Some information on accessibility are listed below. For detailed information please see the evaluation report. 

  • There is no inductive hearing system available. 
  • An outgoing emergency call in the elevator is only confirmed acoustically. Alternatively, stairs are available.
  • Information about the exhibits is provided in writing.
  • There are no guided tours for people with hearing impairments or deaf people.

Evaluation report: Download as PDF

Some information on accessibility are listed below. Detailed information can be found in the test reportt.

  • Assistance dogs are welcome.
  • The signage (for orientation) is designed in easily legible and high-contrast lettering.
  • All elevated areas that can be used by guests are brightly lit and glare-free.
  • An outgoing emergency call in the elevator is confirmed acoustically.
  • Steps do not have high-contrast edges.
  • Stairs have a handrail on at least one side.
  • Information on the exhibits is visually rich in contrast.
  • Information is not available in Braille or prismatic writing. 
  • Guided tours are offered for people with visual impairments and blind people. Advance booking is required. 
  • Touch exhibits are integrated during the guided tours.

Evaluation report: Download as PDF

Some information on accessibility are listed below. Detailed information can be found in the test report.

  • The name of the  phaeno is clearly visible from the outside.
  • The destination of the path is usually within sight or there is an uninterrupted guidance system.
  • There is no colored or pictorial guidance system.
  • In the exhibition rooms there is information in photorealistic representation.
  • Guided tours for guests with cognitive impairments are offered. Please book in advance.
  • The contents (e.g. exhibits) of the guided tour for people with cognitive impairments are easy to understand or are explained in a way that is easy to understand (e.g. pictorially).

Evaluation report: Download as PDF