Tourist Information Alzeyer Land & Rheinhessische Schweiz
The Tourist Information is located in the Alzey Museum and is centrally situated in the pedestrian zone. The services we offer range from organizing city or museum tours and looking after travel groups up to complete travel arrangements, including hotel bookings and visitor programs. The Tourist Information also takes care of visitors of the museum and has an abundance of information material available.
Barrier-free information
All areas relevant for testing meet the quality criteria of the label "Accessibility certified - accessible for people with walking disabilities and wheelchair users".
Some information on accessibility are listed below. For detailed information please see the evaluation report.
- There are five parking spaces for people with disabilities.
- All areas and facilities accessible to guests are either step-free/at ground level or accessible via a ramp or elevator.
- There are no slopes steeper than 6%.
- All doors and passageways accessible to guests are at least 88 cm wide.
- There is a lowered counter.
- Most information is visible while seated.
- There are two public restrooms for people with disabilities, both of which are accessible from either side (at least 80 cm). There are fold-down grab bars to the left and right of the toilet.
- Guided tours are offered for people with mobility impairments and wheelchair users. Advance registration is required.
- Mobile or fixed seating is available for people with mobility impairments and can be used during the guided tour.
Evaluation report: Download as PDF
Some information on accessibility are listed below. For detailed information please see the evaluation report.
- There is no clearly visible alarm.
- There is no audio induction loop at the infocounter.
- An outgoing emergency call is visually confirmed in the elevator.
- There are no guided tours offered for people with hearing impairment or deaf people.
Evaluation report: Download as PDF
All areas relevant for testing meet the quality criteria of the label "Accessibility certified - partially accessible for people with visual impairments and blind people".
Some information on accessibility are listed below. For detailed information please see the evaluation report.
- Assistance dogs are welcome.
- The entrance area is designed with high visual contrast.
- Starting at the entrance, there is a floor-mounted visual and tactile wayfinding system that leads to the information desk and the restroom for people with disabilities in the museum area.
- Signage (for wayfinding) is designed with clearly legible, high-contrast lettering.
- All elevated areas accessible to visitors are illuminated with bright, glare-free lighting.
- Controls are tactile and easily identifiable.
- An emergency call made from the elevator is confirmed by an audible signal.
- Some stairs have visually high-contrast edges, at least on the first and last steps.
- Stairs have handrails on both sides.
- Information is not available in raised lettering or Braille.
- Guided tours are offered for people with visual impairments and blind people. Advance registration is required.
- During the tours, exhibits are incorporated for visitors to touch.
Evaluation report: Download as PDF
Some information on accessibility are listed below. Detailed information can be found in the test report.
- The name of the tourist information office is clearly visible from the outside.
- The destinations along the trails are within sight, or trail markers are placed at intervals that ensure they are always visible.
- There is no information provided in simplified or easy-to-understand language. Information can be provided by staff members.
- Guided tours are offered for people with cognitive impairments. Advance registration is required.
- The content (e.g., exhibits) of the guided tour for people with cognitive impairments is easy to understand or is explained in an easy-to-understand manner (e.g., using visuals).
Evaluation report: Download as PDF