Tourist Information Hannover at the Main Train Station
The Tourist Information is located directly opposite the main station. Here you will receive a comprehensive service for your visit to Hannover. Just call or visit the friendly staff on site.
The service includes: Advance ticket sales for the International Fireworks Competition, Hannover Adventure Zoo, the GOP Varieté Theater, and annual passes for the Herrenhausen Gardens. You can also get city maps, brochures, postcards, books and souvenir items. Do you need information about sights, tourist facilities, excursion destinations or city history? Then the Tourist Information staff will also be happy to help you.
For more information, please visit the website www.hannover.de/en.
Barrier-free information
All areas relevant for testing meet the quality criteria of the label "Accessibility certified - accessible for people with walking disabilities and wheelchair users".
Some information on accessibility are listed below. For detailed information please see the evaluation report.
- There is a marked parking lot for people with disabilities.
- The main train station is 30 meters away.
- All rooms and facilities that can be used and raised for the guest are accessible without steps or via elevator.
- Doors are at least 90 cm wide.
- The reception desk/counter/cash desk is at its lowest point 80 cm high. There is another, equivalent communication possibility while in a sitting position.
- Guided tours for people with disabilities are offered.
- Mobile or fixed seating is available for people with mobility impairments, which can be used during the tour.
Evaluation report: Download as PDF
All areas relevant for testing meet the quality criteria of the label "Accessibility certified - partially accessible for people with hearing impairment".
Some information on accessibility are listed below. For detailed information please see the evaluation report.
- There is an inductive hearing system at the counter.
- A departing emergency call in the elevator is confirmed only acoustically. Alternatively, stairs are available.
- There are guided tours for people with hearing disabilities.
Evaluation report: Download as PDF
Some information on accessibility are listed below. For detailed information please see the evaluation report.
- Assistance dogs are allowed.
- The main entrance to the Tourist Information is visually rich in contrast.
- The staircase to the Tourist Information has handrails, but no high-contrast steps..
- All evaluated areas usable by the guest are brightly lit and glare-free.
- Guided tours are offered for visually impaired and blind people. During the guided tours, exhibits are integrated for touching.
Evaluation report: Download as PDF
Some information on accessibility are listed below. For detailed information please see the evaluation report.
- The main train station is 30 meters away.
- The name and logo of the Tourist Information are clearly recognisable from the outside.
- The destination of the path is within sight.
- Guided tours are offered for people with cognitive impairments. The contents of the tour are explained in a way that is easy to understand. A reservation is necessary.
Evaluation report: Download as PDF