Tourist-Information Zella-Mehlis

Tourist-Information Zella-Mehlis (Paul Hentschel Photography)

The tourist information of Zella-Mehlis is located directly at the market of Mehlis. There is a barrier-free parking lot next to the building. Guests can get informations about the offers of the state-approved resort town and the whole travel destination of Thuringia. Also, accommodation and guided tours are arranged. Event tickets, long-distance bus tickets and souvenirs are available. Especially guests with limited mobility will find excellent conditions here, such as a wide entrance autmatic door accessible at ground level and a barrier-free toilet including changing table. For visitors with hearing impairments, a mobile ring loop for CI wearers as well as hearing aid wearers with a T-coil is available at the counter.

Accessibility certified People with walking disabilities Wheelchair users Deaf people Blind people

Barrier-free information

Short Report as PDF

All areas relevant for testing meet the quality criteria of the label "Accessibility certified - partially accessible for people with walking disabilities and wheelchair users".

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • There is one marked parking space for people with disabilities (parking space size: 370 cm x 500 cm).
  • The path from the car park to the entrance is 25 m long. It has a maximum longitudinal gradient of 4 % over a distance of 10 m.
  • The building is steplessly accessible via the main and side entrance.
  • All evaluated rooms and facilities available to the guests are steplessly accessible at ground level.
  • All evaluated passageways/doors available to the guests are at least 90 cm wide.
  • The counter is at its lowest point 74 cm high.
  • The flyer are predominately visible when seated.
  • The exhibits/stations/objects and the information on the exhibits are predominately visible and readable when seated.
  • There is a public restroom for people with disabilities, which is partially accessible by wheelchair from one side (at least 60 cm). There are fold-down grab bars on the left and right sides of the restroom. 
  • There are no guided tours for people with walking disabilities and wheelchair users. During public tours, the needs of people with disabilities are taken into account. However, advance arrangement is recommended due to the topographical location of the city.

Evaluation report: Download as PDF

All areas relevant for testing meet the quality criteria of the label "Accessibility certified -  partially accessible for people with hearing impairment".

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • There is an alarm, but not with visual signal.
  • There is an audio induction loop system.
  • There are no guided tours available for people with hearing impairment and deaf people.
  • There are no guided tours for people with disabilities. Public tours are adapted to the needs of people with disabilities.

Evaluation report: Download as PDF

All areas relevant for testing meet the quality criteria of the label "Accessibility certified - partially accessible for people with visual impairments". 

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • Assistance dogs are welcome.
  • The entrance area is designed with high visual contrast.
  • The signage (for wayfinding) is designed with easy-to-read, high-contrast text.
  • All elevated areas accessible to guests are brightly lit without glare.
  • Information is not available in braille or raised lettering.
  • There are no guided tours for people with disabilities. Public tours are adapted to the needs of people with disabilities. However, advance arrangement is recommended due to the topographical location of the city.

Evaluation report: Download as PDF

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • The name of the Tourist Information is clearly recognizable from the outside.
  • The objectives of the paths are always within sight or signs in visible distance are available.
  • There is no colored or pictorial guidance system available.
  • There are no guided tours available for people with cognitive impairments.
  • There is no information in easy language.
  • There are no guided tours for people with disabilities. Public tours are adapted to the needs of people with disabilities. 

Evaluation report: Download as PDF

Image gallery

Tourist-Information Zella-Mehlis Tourist-Information Zella-Mehlis (Paul Hentschel Photography)
Tourist-Information Zella-Mehlis Tourist-Information Zella-Mehlis (Paul Hentschel Photography)