Tourist-Information Andernach

Tourist Information Andernach

Andernach.net is the municipal service provider for tourism, city marketing and business development. Our mission is to make the location of Andernach livable and lovable with our services, whether for guests or the citizens of the city. In doing so, we always give our best for Andernach and our customers. Feel good with us!

Please visit the website www.andernach-tourismus.de for general information.

Accessibility certified People with walking disabilities Wheelchair users

Barrier-free information

Short Report as PDF

All areas relevant for testing meet the quality criteria of the label "Accessibility certified - accessible for people with walking disabilities and partially accessible for wheelchair users".

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • There are two parking spaces for people with disabilities.
  • All rooms and facilities that can be used by guests are accessible without steps/at ground level or via an elevator. 
  • All doors/passages that can be used by guests and are raised are at least 90 cm wide.
  • The counter/cash desk is 72 cm high at its lowest point. There is an alternative option for communication while seated.
  • There is a public toilet for people with disabilities that can be accessed from both sides (at least 80 cm). There are folding grab rails on the left and right.   
  • Guided tours are offered for people with walking disabilities and wheelchair users. Advance booking is necessary. 
  • Mobile or fixed seating is available for people with walking disabilities, which can be used during the tour.

Evaluation report: Download as PDF

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • There is no clearly visible alarm.
  • There is no audio induction loop system at the counter.
  • There are no guided tours available for people with hearing impairment and deaf people.

Evaluation report: Download as PDF

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • Assistance dogs are welcome.
  • The signage (for orientation) is designed in easy-to-read, high-contrast lettering.
  • All areas are brightly lit and glare-free.
  • Information is not available in Braille or prismatic writing. 
  • Guided tours are offered for people with visual impairments and blind people. Advance booking is necessary.

Evaluation report: Download as PDF

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • The name of the tourist information office is clearly recognizable from the outside. 
  • The destinations of the routes are within sight. 
  • There is no information in plain language. 
  • Guided tours are offered for people with cognitive impairments. Advance booking is necessary.  
  • The contents (e.g. exhibits) of the guided tour for people with cognitive impairments are easy to understand or are explained in an easy-to-understand way (e.g. pictorially). 

Evaluation report: Download as PDF