PIERDREI Hotel Hafencity Hamburg

PIERDREI Hotel Hafencity Hamburg (Michael Töller)

It even has an address in Hamburg’s spectacular HafenCity: Am Sandtorkai 46. That’s diagonally opposite the Speicherstadt, a UNESCO World Heritage Site, and if you look straight ahead, it’s exactly between Yesterday, Today and Tomorrow. Crazy, isn’t it?

This colossal building has 212 inspiring rooms for guests and friends alike, and stands out from every other hotel on earth at first glance. What does ‘hotel’ even mean here? It’s a living entity. A place that welcomes families with children just as warmly as business travellers, and never lets you go. On the roof garden, you can enjoy a wonderful mental stroll through the flowers and take in a fantastic view of HafenCity. On the first floor, you can sleep in a caravan at CAMPER CITY when the adventurer in you calls.  Tuck into cuisines from around the world at the KITCHENS restaurant in HafenCity, or hire a cargo bike at DREICYCLE; shop for souvenirs for those back home at the in-house shop PIERTHINGS, or watch one blockbuster after another at the premium cinema next door...


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Accessibility certified People with walking disabilities Deaf people

Barrier-free information

Short Report as PDF

All areas relevant for testing meet the quality criteria of the label "Accessibility certified - partially accessible for people with walking disabilities".  

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • There are two parking spaces available for people with disabilities.
  • The Singapurstr. bus stop is located 10 meters away.
  • Almost all guest-accessible rooms and facilities are either step-free/at ground level or accessible via an elevator or a platform lift.
  • All guest-accessible doors, passageways, and pathways are at least 90 cm wide.
  • There is a lowered reception desk.
  • There are four accessible rooms available.
  • The toilet in the room is accessible from one side (at least 80 cm). A fold-down grab bar is available on the accessible side of the toilet.
  • The sink is wheelchair compatible, and the mirror is visible even when seated.
  • Access to the shower is threshold-free. A grab bar is provided.
  • The restaurant features tables that are a maximum of 80 cm high and wheelchair compatible at a height of 67 cm and a depth of 30 cm.
  • There is a public restroom for people with disabilities that is accessible from one side (at least 80 cm). There are fold-down grab bars on the left and right sides of the toilet.   

Evaluation report: Download as PDF

All areas relevant for testing meet the quality criteria of the label "Accessibility certified - partially accessible for people with hearing impairment".  

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • In the event of an audible alarm, there is also a clearly visible flashing light signal.
  • An audio induction loop system or another technical solution for people with hearing impairments (e.g., Sennheiser Mobile Connect, Phonak Roger) is available.
  • Information is provided in writing.
  • Wi-Fi is available.
  • In the rooms surveyed, there is at least one freely accessible electrical outlet near the bed. 
  • An emergency call made from the elevator is confirmed only by an audible signal. Stairs are available as an alternative.
  • The restaurant features tables with bright, glare-free lighting, with no lamps standing or hanging above them that obstruct the field of vision or eye contact.

Evaluation report: Download as PDF

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • Service dogs are welcome.
  • The entrance area is designed with high visual contrast.
  • Signage (for wayfinding) is designed with clearly legible, high-contrast lettering.
  • All elevated areas accessible to guests are illuminated with bright, glare-free lighting.
  • An emergency call made in the elevator is confirmed with an audible signal.
  • Stairs usually have visually contrasting edges on the first and last steps.
  • Stairs have at least a handrail on one side.
  • The font on the menu is simple and designed with high visual contrast.
  • Information is not available in Braille or raised lettering.

Evaluation report: Download as PDF

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • The hotel's name is clearly visible from the outside.
  • The Singapurstr. bus stop is located 10 meters away.
  • Destinations are within sight, or directional signs are placed at a distance that ensures they are always visible.
  • Information can be provided by staff members.

Evaluation report: Download as PDF