Tourist Information Bad Doberan & Heiligendamm

Tourist-Information Bad Doberan & Heiligendamm (Anne Wilken)

The Tourist Information Bad Doberan & Heiligendamm is only a few minutes' walk from the market in Bad Doberan. Here you can get information material such as city maps or holiday magazines, plan city tours, find accommodation or buy souvenirs. The Tourist Information organises city tours, which can also be conducted in Swedish, English or Low German. Information and tickets to cultural events in the region are also available.

Accessibility certified People with walking disabilities Wheelchair users

Barrier-free information

Short Report as PDF

All areas relevant for testing meet the quality criteria of the label "Accessibility certified - accessible for people with walking disabilities and partially accessible for wheelchair users".

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • There is no company parking lot. 
  • The city center bus stop is 100 m away. 
  • All rooms and facilities that can be used by guests are accessible without steps/at ground level. 
  • All usable and raised doors/passages are at least 90 cm wide.
  • Information is mainly visible from a seated position.
  • The information counter is 116 cm high. There is an alternative option for communication while seated.
  • There is a public toilet for people with disabilities that can be accessed from one side (at least 80 cm). There are folding grab rails on the left and right.   
  • Guided tours are offered for people with walking disabilities and wheelchair users. Advance booking is necessary. 
  • Mobile or fixed seating is available for people with walking disabilities, which can be used during the tour.

Evaluation report: Download as PDF

 Some information on accessibility are listed below. For detailed information please see the evaluation report.  

  • There is no  clearly visible alarm.
  • There is no  audio induction loop system.
  • There are no guided tours for people with hearing disabilities and deaf people. 

Evaluation report: Download as PDF

 Some information on accessibility are listed below. For detailed information please see the evaluation report.  

  • Assistance dogs are welcome.
  • The signage (for orientation) is designed in easily legible and high-contrast lettering.
  • All raised areas that can be used by guests are brightly lit and glare-free.
  • Information is not available in Braille or prismatic writing. 
  • No guided tours are offered for people with visual impairments or blind people.

Evaluation report: Download as PDF

 Some information on accessibility are listed below. For detailed information please see the evaluation report.  

  • The name of the Tourist Information is clearly recognizable from the outside.
  • There is no information in plain language.
  • There are no guided tours for people with cognitive impairments.

Evaluation report: Download as PDF