Premier Inn Hamburg City Klostertor
Not far from the Alster and just a short subway ride from the city centre, the stylish Premier Inn Hamburg City Klostertor hotel is located right in the heart of this famous Hanseatic city. Sightseers will love being so close to all the best things to see in Hamburg, from the Alster Lake and Speicherstadt to the Hamburg Kunsthallen and iconic Deichtorhallen. Head back to the cosy hotel lounge after fun days out around the harbour for some delicious snacks and drinks at the bar. Plus, in the evenings, you can look forward to a great night’s sleep on a super-comfy bed in one of 281 rooms at the Premier Inn Hamburg City Klostertor hotel.
Barrier-free information
All areas relevant for testing meet the quality criteria of the label "Accessibility certified - accessible for people with walking disabilities and wheelchair users".
Some information on accessibility are listed below. For detailed information please see the evaluation report.
- There are two designated parking spaces for people with disabilities in the underground parking garage.
- The “Hammerbrook (City Süd)” S-Bahn station (S3 or S31) is 300 m away.
- The building is accessible without steps.
- All rooms and facilities available to guests are accessible at ground level or via elevators.
- All doors and passageways accessible to guests are at least 90 cm wide (or alternatives are available).
- The reception desk is 115–119 cm high. An alternative, equivalent means of communication while seated is available.
- There are three accessible rooms (709, 710, and 715).
- The toilet in the room is accessible from the right or left (minimum 90 cm). Grab bars are provided on both the left and right sides of the toilet. On the accessible side, the grab bar can be flipped-up.
- The sink is wheelchair compatible, and the mirror is visible even when seated.
- Access to the shower is threshold-free. A grab bar and a shower chair are provided.
- The breakfast room features tables that are no more than 80 cm high and are wheelchair compatible at a height of 67 cm and a depth of 30 cm.
- There is a public restroom for people with disabilities that is accessible from both sides (at least 90 cm). There are flip-up grab bars to the left and right of the toilet.
- Assistive devices provided: Emergency call button directly by the bed—triggers an alarm at the front desk
Evaluation report: Download as PDF
All areas relevant for testing meet the quality criteria of the label "Accessibility certified - partially accessible for people with hearing impairment and deaf people".
Some information on accessibility are listed below. For detailed information please see the evaluation report.
- There is an audio induction loop system at the reception.
- An outgoing emergency call in the elevator is confirmed visually.
- The alarm is clearly visible in all barrier-free designed rooms (permanently installed flashing light).
- In addition, Deafgards (mobile devices) are available: the alarm signal of a smoke detector activates a vibration cushion and a stroboscopic light. The devices also function as vibration alarm clocks.
- There is at least one electrical outlet available near the bed.
- In the barrier-free designed rooms there is an emergency bell directly at the bedside, which triggers an alarm signal at the reception.
- In the breakfast room there are tables with bright and glare-free lighting, on which there are no lamps standing or hanging that interfere with the field of vision or eye contact. T
- WiFi is offered.
Evaluation report: Download as PDF
All areas relevant for testing meet the quality criteria of the label "Accessibility certified - partially accessible for people with visual impairments and blind people".
Some information on accessibility are listed below. For detailed information please see the evaluation report.
- Assistance dogs are welcome.
- All public areas accessible to guests are well-lit—that is, bright and glare-free.
- An emergency call made in the elevator is confirmed with an audible signal. The stopping position is announced verbally.
- Stair treads do not have high-contrast edges. Stairs have handrails on both sides.
- The font on the menu is simple and designed with high visual contrast.
- Signage is designed with clearly legible, high-contrast fonts.
- Information is not available in Braille or raised lettering.
Evaluation report: Download as PDF
Some information on accessibility are listed below. For detailed information please see the evaluation report.
- The “Hammerbrook (City Süd)” S-Bahn station (S3 or S31) is 300 meters away.
- The hotel’s name is clearly visible from the outside.
- Printed materials (e.g., business cards, key card holders) bearing the address are displayed in plain view.
- Destinations are within sight, or directional signs are placed at visible intervals.
- Meals are displayed in plain view in the breakfast room (buffet, counter).
- There is no information provided in easy-to-read language.
Evaluation report: Download as PDF
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Premier Inn Hamburg City Klostertor
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