Airport Dortmund

Airport Dortmund (Heinz-Jürgen Landes)

Dortmund Airport is located on the eastern edge of the Ruhr region and can be reached quickly and easily from all directions via the federal highways. It is conveniently located on the A 40 (B1) and A 44 motorways, and all areas of the terminal are easily accessible. Stores and restaurants are located at ground level. Elevators take you to all levels. You will find disabled-accessible restrooms in both the public and security areas. 

At Dortmund Airport, there is an escort service (PRM service) that looks after air travelers with disabilities or limited mobility on behalf of the airlines. The employees are appropriately trained so that they can respond fully to individual needs.  

Accessibility certified People with walking disabilities Wheelchair users People with hearing impairments Deaf people Blind people

Barrier-free information

Short Report as PDF

All areas relevant for testing meet the quality criteria of the label "Accessibility certified - partially accessible for people with walking disabilities and for wheelchair users".

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • All parking garages and parking lots have designated parking spaces for people with disabilities. Parking garage P1 is located directly at the terminal building.
  • The bus stops are located 50 meters from the entrance. Direct bus connections to Dortmund Central Station (AirportExpress) and Holzwickede Station (AirportShuttle) make it easy and quick to arrive and depart by public transportation. All buses used for shuttle services are equipped with low-floor technology.
  • All rooms and facilities in the airport building that are accessible to guests are step-free or accessible via elevators.
  • Gates 3 and 4 are connected to the aircraft via a passenger bridge. This bridge has a maximum gradient of 13% and a total length of 20 m (with intermediate landings).
  • All doors/passages accessible to guests are at least 90 cm wide.
  • The counters are between 120 cm and 124 cm high. There is no other equivalent means of communication available while seated.
  • Wheelchair-accessible tables are available in the catering areas (maximum height 80 cm, wheelchair accessibility at a height of 67 cm and a depth of 30 cm).

Evaluation report: Download as PDF

All areas relevant for testing meet the quality criteria of the label "Accessibility certified - partially accessible for people with hearing impairment and for deaf people ".

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • The alarm is clearly visible in the entire airport.
  • There is an audio induction loop at the info point.
  • An outgoing emergency call in the elevators (which can be used without service staff) are confirmed visually.
  • Alternatively stairs are available.

Evaluation report: Download as PDF

All areas relevant for testing meet the quality criteria of the label "Accessibility certified - partially accessible for people with visual impairments".

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • Assistance dogs are permitted.
  • Outdoor paths usually have visually contrasting and tactile walkway boundaries.
  • The entrance is visually contrasting.
  • All raised areas accessible to guests are well lit, i.e., bright and glare-free.
  • There are no visually contrasting or tactile floor indicators.
  • Signage is designed in easily legible, high-contrast font.
  • An outgoing emergency call in the elevators (which can be used without service personnel) is confirmed acoustically. The stopping position is announced by voice. Alternatively, stairs are available.
  • Stairs have visually contrasting edges on at least the first and last steps. Stairs have handrails on both sides.
  • The font used in the menus in the catering areas is mostly not designed in a simple and high-contrast font.
  • Information is not available in Braille or relief print.
  • Dortmund Airport offers an escort service (PRM service) which provides assistance to people with disabilities on behalf of the airlines.

Evaluation report: Download as PDF

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • The name or logo of the airport is clearly recognizable from the outside.
  • The destinations of the paths are always within sight or there are signs at a visible distance.
  • Information for orientation is partly displayed with pictorial symbols (pictograms, photorealistic representation).
  • The dishes in the restaurants are mostly visibly presented (buffet, bar).
  • There is no information in easy language.

Evaluation report: Download as PDF

Image gallery

Airport Dortmund Airport Dortmund (Heinz-Jürgen Landes)
Airport Dortmund Airport Dortmund (HENK WITTINGHOFER)
Airport Dortmund Airport Dortmund (Hans Juergen Landes)
Airport Dortmund Airport Dortmund (Hans Juergen Landes)