Tourist Information Trier
You will find the Tourist Information of Trier Tourismus und Marketing GmbH in the city center directly at the Porta Nigra. Here you will receive helpful advice and daily updated tips for a wonderful stay in the oldest city in Germany as well as in the vacation region of Trier.
The staff of Trier Tourismus und Marketing GmbH will be happy to assist you in planning your trip and to help you organize and prepare your vacation or excursion to Trier and the Trier vacation region.
Barrier-free information
All areas relevant for testing meet the quality criteria of the label "Accessibility tested - accessible for people with walking disabilities and wheelchair users".
Some information on accessibility are listed below. For detailed information please see the evaluation report.
- There is one public marked parking space for people with disabilities in 80 m distance. The paths from the parking lot to the tourist information are not easy to walk or drive on or have gradients.
- There are several bus stops near the tourist information office.
- The tourist information office is accessible without steps via the side entrance.
- All evaluated rooms and facilities available to the guests are accessible at ground level.
- All evaluated passageways/doors available to the guests are at least 98 cm wide.
- The counter is at its lowest point 78 cm high. There is communication possibility in a sitting position.
- Offered aids: wheelchair, (wheeled) walker
- Guided tours for people with walking impairments and wheelchair users are offered. The entire route is accessible without steps and seating is available. A reservation is desired.
Public WC for people with disabilities at Simeonstiftplatz
- The platform of the stair platform lift at Simeonstiftplatz is 79 cm x 100 cm.
- The WC door can be opened with a Euro key.
- The manoeuvring spaces are:
in front of the washbasin and the WC 180 cm x 165 cm;
to the left of the WC 90 cm x 52 cm; to the right of the WC 95 cm x 52 cm. - There are grab rails to the left and right of the WC. The grab rails can be flipped up.
- The washbasin is wheelchair compatible. The mirror can be seen while standing or sitting.
- There is an alarm trigger.
Evaluation report: Download as PDF
All areas relevant for testing meet the quality criteria of the label "Accessibility tested - accessible for people with hearing impairment and deaf people".
Some information on accessibility are listed below. For detailed information please see the evaluation report.
- The alarm is clearly visible in the entire building/object.
- There is an audio induction loop system at the counter.
- Guided tours for people with hearing impairment (with FM systems) and deaf people (in German sign language) are offered. A reservation is desired.
Evaluation report: Download as PDF
All areas relevant for testing meet the quality criteria of the label "Accessibility certified - accessible for people with visual impairments and blind people".
Some information on accessibility are listed below. For detailed information please see the evaluation report.
- Assistance dogs are allowed in relevant areas/rooms.
- The entrances are visually rich in contrast. There is a tactile attention field at the ground-level side entrance.
- From there, visually contrasting and tactile guidance strips lead to the consultation counter.
- All evaluated and usable areas for the guest are well illuminated, i.e. bright and glare-free.
- Offered aids: reading aids (reading glasses, magnifying glasses, etc.)
- There is a city guide (book) in Braille.
- There are no guided tours available for people with visual impairments and blind people.
Evaluation report: Download as PDF
Some information on accessibility are listed below. For detailed information please see the evaluation report.
- The name or logo of the facility is clearly recognizable from the outside.
- There are no guided tours available for people with cognitive impairments.
Evaluation report: Download as PDF
Image gallery
Tourist Information Trier
(TTM GmbH)
Tactile marking on the floor Tourist Information
(TTM GmbH)
(TTM GmbH)