Tourist Information Kempten

Exterior view Tourist Information Kempten (KemptenTourismus)

The city of Kempten is located in the middle of the Allgäu vacation region and is considered its metropolis. Information on the tourist offer is provided by the Tourist Information Kempten.

With over 2,000 years of city history, the city of Kempten has already experienced a lot from the Roman city of Cambodunum to the double city consisting of the imperial city and the collegiate city of Kempten to today's Allgäu metropolis. The changeable history is reflected in the cityscape as well as in the sights, which makes a visit to Kempten an exciting journey through time. The Tourist Information Kempten offers comprehensive service both during the preparation of the trip and during the visit on site. It is centrally located at Rathausplatz 24 and is available for all questions regarding room bookings, city tours, brochures and maps, souvenirs and the organization of group trips.  

Accessibility certified People with walking disabilities Wheelchair users

Barrier-free information

Short Report as PDF

All areas relevant for testing meet the quality criteria of the label "Accessibility certified - partially accessible for people with walking disabilities and wheelchair users".

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • There is one marked parking space for people with disabilities (parking space size: 350 cm x 500 cm).
  • The tourist information is steplessly accessible.
  • All evaluated rooms and facilities available to the guests are steplessly
  • All evaluated passageways/doors available to the guests are at least 85 cm wide.
  • The counter is at its lowest point 107 cm high. There is another, equivalent communication possibility while in a sitting position.

Public toilet for people with disabilities

  • The manoeuvring spaces are:
    in front of the sink 168 cm x 135 cm;
    in front of the toilet 135 cm x 168 cm;
    to the left of the toilet 46 cm x 38 cm;
    to the right of the toilet 93 cm x 55 cm.
  • There are grab rails to the left and right of the toilet. 
  • The right grab rail can be flipped-up. 
  • The sink is accessible from underneath.
  • The mirror can be seen while standing or sitting.
  • There is an alarm trigger.

Evaluation report: Download as PDF

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • There is no clearly visible alarm.
  • There is no audio induction loop system at the counter.
  • W-LAN is offered.

Evaluation report: Download as PDF

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • Assistance dogs are allowed in relevant areas/rooms.
  • The entrance is visually rich in contrast and recognizable by a tactile change of floor covering.
  • The signage is designed in clearly legible and contrasting font.
  • The operating controls are visually rich in contrast and tactilely detectable.
  • Information is not available in Braille or prismatic font.

Evaluation report: Download as PDF

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • The name or logo of the tourist information is not clearly recognizable from the outside.
  • The objectives of the paths are always within sight or signs in visible distance are available.
  • There is no information in easy language.
  • Information is displayed with pictograms or images.

Evaluation report: Download as PDF

Image gallery

Exterior view Tourist Information Kempten Exterior view Tourist Information Kempten (KemptenTourismus)
Gaius Cambodunus welcomes the guests of the Tourist Information Kempten Gaius Cambodunus welcomes the guests of the Tourist Information Kempten (KemptenTourismus)
Allgäu corner Allgäu corner (KemptenTourismus)
Brochure wall Brochure wall (KemptenTourismus)
Brochure wall Brochure wall (KemptenTourismus)