Tourist Info Neubrandenburg
Ticket Service and Tourist Info
At the Tourist Info Neubrandenburg you can buy tickets for various events in and around Neubrandenburg. Other services include the arrangement of accommodation, the sale of souvenir items, the arrangement of tour guides and city tours, as well as information brochures about the city and its surroundings. You can also get cycling and hiking maps here. You can inquire about information and offers for barrier-free holidays here as well.
Barrier-free information
All areas relevant for testing meet the quality criteria of the label "Accessibility certified - accessible for people with walking disabilities and wheelchair users".
Some information on accessibility are listed below. For detailed information please see the evaluation report.
- There are two parking spaces for people with disabilities.
- The Friedrich-Engels-Ring bus stop is a 10-minute walk away.
- All rooms and facilities that can be used by guests are accessible without steps/at ground level or via an elevator.
- All doors/passages that can be used by guests and are raised are at least 90 cm wide.
- Information is mainly visible from a seated position.
- The counter/cash desk is 82 cm high.
- There is a public WC for people with disabilities, which can be accessed from both sides (at least 90 cm). The grab rails on the WC can be flipped-up.
- Guided tours are offered for wheelchair users. Advance booking is necessary.
Evaluation report: Download as PDF
Some information on accessibility are listed below. For detailed information please see the evaluation report.
- The alarm can be clearly perceived visually throughout the building/property.
- An outgoing emergency call in the elevator is confirmed acoustically, e.g. by an intercom system.
- There is no audio induction loop system.
- No guided tours are offered for people with hearing impairment and deaf people.
Evaluation report: Download as PDF
Some information on accessibility are listed below. For detailed information please see the evaluation report.
- Assistance dogs are welcome.
- The signage (for orientation) is designed in easily legible and high-contrast lettering.
- All raised areas that can be used by guests are brightly lit and glare-free.
- Steps do not have high-contrast edges.
- Stairs have handrails on both sides.
- Information is not available in Braille or prismatic writing.
- There are no guided tours for people with visual impairments or blind people.
Evaluation report: Download as PDF
Some information on accessibility are listed below. For detailed information please see the evaluation report.
- The name of the tourist information office is clearly recognizable from the outside.
- The destinations of the routes are within sight or there are signs at a constantly visible distance.
- There is no information in plain language.
- No guided tours are offered for people with cognitive impairments.
Evaluation report: Download as PDF