Tourist Information in the "Oberstdorf Haus"
The Oberstdorf Haus is a place of encounters and is located in the center of the climatic and Kneipp Spa Oberstdorf.
The main entrance of the tourist information is accessible. Whether young or old and with or without handicap - everyone is welcome. The employees are sensitized and are happy to accommodate guests at their own consultation table. Guests can find out about excursion or event tips and activities on digital touch displays on the Oberstdorf app. Guests with hearing impairment can also be advised via a mobile ring loop system at a specially equipped workstation. The device minimizes background noise, which improves the quality of advice.
Barrier-free information
All areas relevant for testing meet the quality criteria of the label "Accessibility certified – partially accessible for people with walking disabilities and wheelchair users".
Some information on accessibility are listed below. For detailed information please see the evaluation report.
- There are two parking spaces available for people with disabilities.
- The Marktbähnle tram stop is 60 meters away. The Prinzenstraße bus stop is 200 meters away.
- All rooms and facilities that are accessible to guests are step-free/at ground level or accessible via an elevator.
- All doors/passages and paths that are accessible to guests are at least 90 cm wide.
- Most information is visible while seated.
- The counter/cash desk is 82 cm high.
- There are two public toilets for people with disabilities, which are accessible from at least one side (at least 80 cm). There are folding grab rails to the left and right of the toilet.
Evaluation report: Download as PDF
All areas relevant for testing meet the quality criteria of the label "Accessibility certified - partially accessible for people with hearing impairment".
Some information on accessibility are listed below. For detailed information please see the evaluation report.
- There is no clearly visible alarm.
- There is an mobil audio induction loop for the the counter or the (conference) rooms.
- An outgoing emergency call in the elevator is confirmed audibly.
- WiFi is offered.
Evaluation report: Download as PDF
All areas relevant for testing meet the quality criteria of the label "Accessibility certified - partially accessible for people with visual impairments".
Some information on accessibility are listed below. For detailed information please see the evaluation report.
- Assistance dogs are welcome.
- The entrances are visually rich in contrast and recognizable by a tactile change of floor covering.
- The evaluated areas that can be used by the guest are bright and glare-free.
- The signage is designed in clearly legible and contrasting font.
- An outgoing emergency call in the elevator is confirmed audibly.
- The stopping position is not announced by spoken commands.
- Alternatively stairs are available.
- At least at the first and last step, stairs have visually contrasting edges and mostly have handrails on both sides.
- Information is partly provided in prismatic writing.
Evaluation report: Download as PDF
Some information on accessibility are listed below. For detailed information please see the evaluation report.
- The name of the tourist information is clearly recognizable from the outside.
- The destinations of the paths are always within sight or there are signs at a visible distance.
- There is no information in easy language.
- Information is not displayed with pictograms or pictures.
Evaluation report: Download as PDF
Image gallery
Exterior view Oberstdorf house
(Tourismus Oberstdorf)
View of Oberstdorf
(Tourismus Oberstdorf)
Lowered counter for consultation
(Tourismus Oberstdorf)
Tourist Information in the "Oberstdorf Haus"
(Tourist Information im Oberstdorf Haus)