Tourist Information Helmstedt

Tourist Information Helmstedt (Guido Frank)

The staff at the Tourist Information Office are available to provide information, tips and detailed information on sights in Helmstedt and the surrounding area. You can also obtain souvenirs, postcards, tickets for cultural events and the free flyer "Tour of the old town for people with reduced mobility". 

For more information, please visit the website https://www.stadt-helmstedt.de

Accessibility certified People with walking disabilities

Barrier-free information

Short Report as PDF

All areas relevant for testing meet the quality criteria of the label "Accessibility certified - partially accessible for people with walking disabilities".

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • There is one marked parking space for people with disabilities (parking space size: 500 cm x 640 cm).
  • The path from the car park to the entrance (Holzberg) is 10 m long. It is easy to walk and drive on and has a maximum longitudinal gradient of 7 % over a distance of 2 m.
  • The building is steplessly accessible.
  • All evaluated rooms and facilities available to the guests are steplessly accessible.
  • All evaluated passageways/doors available to the guests are at least 88 cm wide.
  • The counter is at its lowest point 73 cm high.
  • Guided tours for people with walking impairments and wheelchair users are offered. A reservation in advance is necessary.

Public toilet for people with disabilities

  • The manoeuvring spaces are:
    in front of the toilet at least 180 cm x 148 cm;
    in front of the washbasin 204 cm x 91 cm
    left and right of the toilet at least 90 cm x 70 cm.
  • There are grab rails available on the right and left of the toilet. The grab rails can be flipped-up.
  • The sink is wheelchair compatible.
  • The mirror can be seen while standing or sitting.
  • An alarm trigger is available.

Evaluation report: Download as PDF

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • There is no alarm.
  • There is no audio induction loop system at the counter.

Evaluation report: Download as PDF

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • Assistance dogs are allowed in relevant areas/rooms.
  • The entrance is visually rich in contrast, but not recognizable by a tactile change of floor covering.
  • All evaluated and usable areas for the guest are well illuminated, i.e. bright and glare-free.
  • The signage is designed in clearly legible and contrasting font.
  • At least at the first and last step, stairs at the entrance have visually contrasting edges.
  • Stairs have a handrail on one side.

Evaluation report: Download as PDF

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • The name or logo of the tourist informatoin is clearly recognizable from the outside.
  • The objectives of the paths are always within sight.
  • Information for orientation is available with pictorial symbols (pictograms, photorealistic representation).
  • There is no information in easy language.

Evaluation report: Download as PDF

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Tourist Information Helmstedt Tourist Information Helmstedt (Guido Frank)
Tourist Information Helmstedt Tourist Information Helmstedt (Guido Frank)