Tourist Info Saarbrücken Castle

Tourist Info Saarbrücker Schloss (Stephan Hett)

Saarbrücken is a city full of history, culture and charm, and we invite you to discover the baroque treasures of our city, such as the imposing Saarbrücken Castle, or stroll through the picturesque old town with its narrow streets and historic buildings. 

Our picturesque landscape and diverse nature offer ideal conditions for hikers and cyclists. Whether you're enjoying the tranquility of nature, observing local wildlife, or simply looking for a sporting challenge, the Saarbrücken region has much to offer hikers and cyclists. 

Plan a stop at the Franco-German Garden in Saarbrücken. This offers not only breathtaking gardens and landscapes, but also barrier-free paths that allow everyone to explore the splendor of this garden. 

Or walk along the barrier-free towpath along the Saar River. This allows people with mobility impairments to explore the beautiful river landscape. 

The Tourist Info Saarbrücken Castle is staffed seven days a week, all year round. If you have any questions or need further information, please do not hesitate to contact us. Our friendly team will be happy to assist you. We hope you will enjoy your stay in Saarbrücken and have many unforgettable experiences.

Accessible tourism in germany more information: https://bit.ly/3e9bYqZ 

Accessibility certified People with walking disabilities Deaf people

Barrier-free information

Short Report as PDF

All areas relevant for testing meet the quality criteria of the label "Accessibility certified - partially accessible for people with walking disabilities".

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • There are five marked parking spaces for people with disabilities.
  • The bus stop "Schloßplatz" is 50 m away.
  • The paths to the entrance are not easy to walk and drive on.
  • The tourist information is accessible without steps.
  • All evaluated rooms and facilities available to the guests are accessible at ground level.
  • All evaluated passageways/doors available to the guests are at least 90 cm wide with the exception of the doors to the toilet (85 cm).
  • The customer counter is 115 cm high. There is a possibility of communication while sitting.

Public WC for people with disabilities

  • Doors are at least 85 cm wide.
  • The manoeuvering spaces are:
    in front of the sink and the WC 155 cm x 120 cm;
    to the left of the WC 60 cm x 70 cm; to the right of the WC 85 cm x 70 cm. Access to the manoeuvering space to the left of the WC is 50 cm wide.
  • There are grab rails to the left and right of the WC. The grab rails can be folded up.
  • The sink is wheelchair compatible.
  • There is an alarm trigger.

Evaluation report: Download as PDF

All areas relevant for testing meet the quality criteria of the label "Accessibility certified - partially accessible for people with hearing impairment".

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • There is no clearly visible alarm.
  • There is an audio induction loop system at the customer counter.

Evaluation report: Download as PDF

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • Assistance dogs are allowed in relevant areas/rooms.
  • External paths do not have visually contrasting or tactilely detectable sidewalk boundaries.
  • Almost all evaluated and usable areas for the guest are well illuminated, i.e. bright and glare-free. Exception:
  • The signage is predominantly designed in clearly legible and contrasting font.
  • Information is not available in Braille or prismatic font.
  • Offered aids: reading aids (reading glasses, magnifying glasses, etc.)

Evaluation report: Download as PDF

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • At the entrance of the castle it is not recognizable that there is a tourist information in the castle.
  • There is a/no colored or pictorial guidance system available.
  • Information for orientation is partly available with pictorial symbols.
  • There is no information in easy language.

Evaluation report: Download as PDF