Spa Administration Baltic Sea Resort Island Poel

Kurverwaltung Ostseebad Insel Poel (Anne Wilken)

The tourist information is operated by the spa administration of the island of Poel in the "Haus des Gastes". Our competent staff are at your disposal with the following services:     

  •     Arrangement of rooms, holiday flats and holiday homes
  •     Sale of annual parking cards
  •     Fishing licences
  •     Advance booking of tickets
  •     Sale of souvenir and postcards
  •     Wireless Hotspot


Accessibility certified People with walking disabilities Wheelchair users

Barrier-free information

Short Report as PDF

All areas relevant for testing meet the quality criteria of the label "Accessibility certified - accessible for people with walking disabilities and partially accessible for wheelchair users".

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • There are two parking spaces for people with disabilities.
  • The Kirchdorf Sportplatz bus stop is 50 meters away.
  • All rooms and facilities that are accessible to guests are step-free/at ground level or accessible via an elevator.
  • All doors/passages that are accessible to guests are at least 80 cm wide.
  • Most exhibits and information are visible while seated.
  • The reception desk is 75 cm high at its lowest point.
  • There are two public toilets for people with disabilities, which are accessible from both sides (at least 80 cm). There are folding grab rails to the left and right of the toilet.
  • No guided tours are offered for people with walking disabilities or wheelchair users.

Evaluation report: Download as PDF

 Some information on accessibility are listed below. For detailed information please see the evaluation report. 

  •  There is no audio induction loop system..
  • An outgoing emergency call in the elevator is confirmed acoustically. Alternatively, stairs are available.
  • Guided tours for people with hearing disabilities and deaf people (in German sign language) are offered. Advance reservation is necessary. 

Evaluation report: Download as PDF

 Some information on accessibility are listed below. For detailed information please see the evaluation report.  

  • Assistance dogs are welcome.
  • Signage (for orientation) is designed in easily legible, high-contrast font.
  • All elevated areas accessible to guests are brightly lit without glare.
  • Steps do not have high-contrast edges.
  • Stairs have a handrail on one side.
  • Information is not available in Braille or prismatic print.
  • No guided tours are offered for visually impaired and blind people.

Evaluation report: Download as PDF

 Some information on accessibility are listed below. For detailed information please see the evaluation report.  

  • The name of the spa administration is clearly recognizable from the outside. 
  • The destinations of the paths are mostly within sight or there are path signs at a visible distance. 
  • There is no information in plain language.
  • There are no guided tours for people with cognitive impairments.

Evaluation report: Download as PDF