UNESCO World Heritage Site Wadden Sea - Visitor Centre Wilhelmshaven

UNESCO World Heritage Site Wadden Sea - Visitor Centre Wilhelmshaven (Joke Pouliart)

The fascinating world of the Wadden Sea awaits visitors to the Wadden Sea Visitor Center on three floors. In the exhibition you will find interactive media, photos, films, audio stations and much more. On the panoramic roof terrace you have a great view over the Jade Bay and, with a bit of luck, you can even spot porpoises.

For more information, please visit the website https://www.wattenmeer-besucherzentrum.de

Certified in the period

March 2024 - February 2027

Accessibility certified People with walking disabilities Wheelchair users Blind people

Barrier-free information

Short Report as PDF

All areas relevant for testing meet the quality criteria of the label "Accessibility certified - accessible for people with walking disabilities and  partially accessible for user".

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • There are 2 marked parking spaces for people with disabilities (parking space size: 350 cm x 550 cm). The surface quality of the car park is easy to walk and drive on.
  • The bus stop„Wattenmeerhaus-Marinemuseum“ is 25 m away.
  • The path from the car park/bus stop to the entrance is 40 m long. It is easy to walk and drive on and has a maximum longitudinal gradient of 2 % over a distance of 10 m.
  • The building is infinitely accessible via the main entrance.
  • All evaluated rooms and facilities available to the guests are infinitely accessible at ground level or via ramps or an elevator.
  • The ramp on the entrance has a maximum gradient of 2 % and a total length of 10 m.
  • The ramp in the foyer to the Panorama Terrace has a maximum gradient of 4 % and a total length of 6 m.
  • The ramp outside to the panorama terrace has a maximum gradient of 4 % and a total length of 180 m.
  • The elevator cabin measures 149 cm x 210 cm. The elevator door is 120 cm wide.
  • All evaluated passageways/doors available to the guests are at least 90 cm wide.
  • The cash desk is at its lowest point 91 cm high. There is another, equivalent communication possibility while in a sitting position.
  • The exhibits are predominately visible when seated.
  • The information on the exhibits is predominately readable when seated.
  • There are wheelchair accessible tables available in the Bistro (maximum height 80 cm, wheelchair accessible at a height of 67 cm and a depth of 30 cm).
  • Guided tours for people with walking impairments and wheelchair users are offered. A reservation in advance is necessary.
  • Mobile or fixed seats are available for people with walking disabilities, which may be used during the guided tour.
  • The entire route of the guided tour is infinitely variable for wheelchair users.

Public WCs for people with disabilities (ground floor and upper floor)

  • The manoeuvring spaces must be:
    at least 150 cm x 150 cm in front of/behind the door, in front of the WC and in front of the washbasin;
    on the first floor: to the left of the WC 92 cm x 58 cm, there are no manoeuvring spaces to the right;
    on the upper floor: to the left of the WC 118 cm x 65 cm; to the right of the WC 132 cm x 62 cm.
  • There are grab rails to the left and right of the WC. The grab rails can be flipped-up.
  • The washbasin is wheelchair compatible.
  • The mirror is visible when standing and sitting.
  • An alarm trigger (cord) is available.

Evaluation report: Download as PDF

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • There is no clearly visible alarm.
  • There is no audio induction loop system.
  • An outgoing emergency call in the elevator is confirmed audibly. Alternatively stairs are available.
  • The information on the exhibits is predominately provided in writing. There is audible information on the exhibits. Information on the exhibits is displayed photo realistically.
  • Technical possibilities of information for people with hearing impairment/deaf people: QR Codes, films
  • In the Bistro there are tables with bright and glare-free lighting, on which there are no lamps standing or hanging that interfere with the field of vision or eye contact.
  • Guided tours are offered for people with hearing impairment, but not for deaf people.

Evaluation report: Download as PDF

All areas relevant for testing meet the quality criteria of the label "Accessibility certified - partially accessible for people with visual impairments ".

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • Assistance dogs may be brought into all relevant areas/rooms.
  • Exterior paths usually have a visually contrasting and tactilely detectable walkway boundary.
  • The entrance is visually rich in contrast.
  • The elevated areas that can be used by guests are predominantly well lit, i.e. bright and glare-free.
  • There are no visually contrasting or tactile floor indicators.
  • The signage is designed in easily legible and high-contrast lettering.
  • Glass doors are usually provided with safety markings.
  • An outgoing emergency call in the elevator is confirmed acoustically. The stop position is announced by voice. The operating elements are visually rich in contrast and tactilely detectable.
  • Alternatively, stairs are available.
  • Stair treads are not visually rich in contrast. Stairs have handrails on both sides.
  • The exhibits are generally well lit. The information on the exhibits is mainly provided in writing and is visually rich in contrast.
  • There is acoustic information about the exhibits.
  • The menu in the bistro is written in plain, high-contrast lettering.
  • Guided tours are offered for people with visual impairments and blind people. Advance booking is necessary. During the guided tours, exhibits are integrated for touching.
  • An audio guide is available that can be used independently by people with visual impairments/blind people.
  • Information is not available in Braille or prismatic font.

Evaluation report: Download as PDF

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • The name or logo of the establishment is clearly recognizable from the outside.
  • Signs in visible distance or an uninterrupted guidance system are availabl
  • The information on the exhibits is predominately provided in writing, but not in easy language.
  • Information on the exhibits is displayed photo realistically.
  • The dishes are visibly presented (buffet, bar).
  • Guided tours for people with cognitive impairments are offered. A reservation in advance is necessary.
  • The guided tour for people with cognitive impairments is given using easy language.
  • The contents (e.g. exhibits) of the guided tour for people with cognitive impairments are easy to understand or are explained in a way that is easy to understand (e.g. visually).

Evaluation report: Download as PDF

Image gallery

UNESCO World Heritage Site Wadden Sea - Visitor Centre Wilhelmshaven UNESCO World Heritage Site Wadden Sea - Visitor Centre Wilhelmshaven (Joke Pouliart)
UNESCO World Heritage Site Wadden Sea - Visitor Centre Wilhelmshaven UNESCO World Heritage Site Wadden Sea - Visitor Centre Wilhelmshaven (Joke Pouliart)