Neanderthal Museum

Neanderthal Museum (Holger Neumann gentura )

Experience the unique exhibition on the history of mankind!

Not far from the site where the world-famous Neanderthal was found more than 160 years ago, today stands one of the most modern museums in Europe, here in Mettmann, North Rhine-Westphalia in the middle of the beautiful hiking and nature reserve Neandertal. It tells the story of mankind from its beginnings in the African savannahs more than four million years ago to the present day.

Accessibility certified People with walking disabilities Wheelchair users People with visual impairments Blind people

Barrier-free information

Short Report as PDF

All areas relevant for testing meet the quality criteria of the label "Accessibility certified - partially accessible for people with walking disabilities and wheelchair users".

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • There are three marked parking spaces for people with disabilities.
  • The Neanderthal/Museum bus stop is 20 meters away.
  • All rooms and facilities that can be used by guests are accessible without steps or via an elevator. 
  • All accessible and raised doors are at least 90 cm wide. 
  • There are no gradients of more than 6%.
  • The checkout counter is 102 cm high at its lowest point. There is another, equivalent means of communication while seated.
  • The exhibits and information on the exhibits are mainly visible when seated.
  • Seating is available.
  • The path to the site with a view of the cave is approx. 500 m long. The tower and the path to it are easy to walk and drive on and have a maximum longitudinal gradient of 6%. 
  • There are wheelchair-accessible tables in the museum café. The roof terrace can be reached without steps via a landing ramp. The terrace is accessible via ramps. 
  • There is a public toilet for people with disabilities in the basement, which can be accessed from at least one side (75 cm). There is a grab rail on the non-accessible side of the toilet.    
  • There is another public toilet for people with disabilities in the parking lot. This can be accessed from both sides (at least 90 cm). There are folding grab rails to the left and right of the toilet.

Evaluation report: Download as PDF

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • There is no audio induction loop system.
  • There is no clearly visible alarm.
  • An outgoing emergency call in the elevator is confirmed audibly. Alternatively stairs are available.
  • The information on the exhibits/objects is provided in writing. There is audible information on the exhibits/objects.
  • In the Museumsafé there are tables with bright and glare-free lighting, on which there are no lamps standing or hanging that interfere with the field of vision or eye contact. 

Evaluation report: Download as PDF

All areas relevant for testing meet the quality criteria of the label "Accessibility certified -  accessible for people with visual impairments and accessible for blind people".

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • Assistance dogs may be brought into all relevant areas/rooms.
  • The outside walkway has a visually contrasting and tactilely detectable walkway boundary.
  • The entrance is visually contrasting.
  • The evaluated areas that can be used by the guest are well illuminated, i.e., bright and glare-free.
  • There are visually contrasting or tactile floor indicators. Exception: in the area of special exhibitions.
  • Signage is designed in legible, high-contrast lettering. 
  • An outgoing emergency call in the elevator is confirmed acoustically. The stop position is announced by voice. 
  • Stair treads are not visually contrasting. Stairs have handrails on both sides. Tactile floor information is present at the beginning and end of stair flights.
  • Exhibits/objects are generally well illuminated.
  • There is audio information about the exhibits/objects. Technical options for providing information: audio guide, apps, and multi-media guide.
  • The menu in the museum café is designed in no-frills, high-contrast type. 
  • A group tour "Touchpoint - felt humanity development" is offered for people with visual impairment and blind people. Pre-registration is required (max. 10 pers.).
  • Information is available in Braille or prismatic writing.

Evaluation report: Download as PDF

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • The name or logo of the museum is clearly recognizable from the outside.
  • The information on the exhibits /objects is provided in writing, but not in easy language.
  • There is not a menu with pictures available. The dishes are visibly presented (buffet, bar).

Evaluation report: Download as PDF

Image gallery

Neanderthal Museum Neanderthal Museum (Holger Neumann gentura )
Overview map of the museum Overview map of the museum (Michael Töller)