Altonaer Museum

Altonaer Museum (Anja Peters)

As one of the largest German regional museums, the Altonaer Museum deals with the art and cultural history of northern Germany and presents the cultural-historical development of the Elbe region around Altona, Schleswig-Holstein and the coastal areas of the North and Baltic Seas. The collection contains graphics, paintings, textiles, toys and cultural and historical objects from the areas of handicrafts, shipping, life and work in the country and in the city.

With its exhibitions and events, the Altonaer Museum is increasingly combining historical topics with the perspectives that arise for today's residents and that determine their identity within Hamburg: urban development, flight and migration, inclusion. The museum deliberately opens up to the outside world and cooperates with numerous associations and initiatives.

Since 2008, the museum has belonged to the Hamburg Historical Museums Foundation. 

Certified in the period

May 2022 - April 2025

Accessibility certified People with walking disabilities

Barrier-free information

Short Report as PDF

All areas relevant for testing meet the quality criteria of the label "Accessibility certified – partially accessible for people with walking disabilities".

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • There is one marked parking space for people with disabilities in front of the entrance. The surface quality of the car park is not easy to walk and drive on.
  • The building is steplessly accessible.
  • The cash desk is at its lowest point 93 cm high.
  • Almost all evaluated rooms and facilities available to the guests are accessible without steps. The event area in the Figurehead Hall is only accessible via stairs. Some play areas in the Wunderkammer and a few exhibits on the 1st floor can only be reached via steps.
  • Ramps have an gradients of up to 8%.
  • Elevators are at least 104 cm x 159 cm.
  • In the chamber of wonders (hands-on exhibition for children) there is a stair lift to get to the next floor.
  • Almost all evaluated passageways/doors available to the guests are at least 80 cm wide. There are exceptions in the exhibitions on the 2nd and 3rd floors (77 and 73 cm) and in the museum shop (73 cm).
  • Some seating is available.
  • The exhibits are predominately visible when seated and information is predominately readable when seated.
  • Offered aids: wheelchair
  • Guided tours for people with walking impairments and wheelchair users are offered. A reservation in advance is necessary. The entire route is stepless.

Public toilet for people with disabilities (ground floor)

  • The manoeuvring spaces are:
    in front of/behind the door, in front of the toilet and the washbasin at least 150 cm x 150 cm;
    left and right of the toilet at least 90 cm x 70 cm. The passage to the manoeuvring space to the right of the toilet is 80 cm wide.
  • There are grab rails available on the right and left of the toilet. The grab rails can be flipped-up.
  • The sink is wheelchair compatible.
  • An alarm trigger is available.

Evaluation report: Download as PDF

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • There is no audio induction loop system.
  • There is no clearly visible alarm. In the event of an alarm, visitors are escorted out of the building.
  • An outgoing emergency call in the elevators is confirmed audibly.
  • The information on the exhibits is predominately provided in writing. There are films that are partially subtitled.
  • Guided tours are offered in German sign language, but no tours for people with hearing impairments.

Evaluation report: Download as PDF

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • Assistance dogs are allowed in relevant areas/rooms.
  • The entrance is neither visually rich in contrast nor recognizable by a tactile change of floor covering.
  • The evaluated areas that can be used by the guest are predominantly well lit, i.e. bright and glare-free. Parts of the permanent exhibition on the 2nd and 3rd floor as well as the special exhibition at the time of the evaluation are not well lit.
  • There are glass doors without safety markings.
  • An outgoing emergency call in the elevators is confirmed audibly. The break position is announced by spoken commands.
  • Stairs sometimes have visually contrasting edges and have at least one handrail on one side.
  • Most of the exhibits are well lit. Exceptions are parts of the permanent exhibition on the 2nd and 3rd floors.
  • Information is predominately provided in writing. There are some movies.
  • The signage is high-contrast, but the font size is sometimes very small.
  • Information is not available in Braille or prismatic font.
  • Guided tours are offered for people with visual impairments, but not for blind people.

Evaluation report: Download as PDF

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • The name or logo of the facility is clearly recognizable from the outside.
  • There is no consistent guidance system.
  • The information on the exhibits is predominately provided in writing, but not in easy language.
  • Guided tours for people with cognitive impairments are offered. A reservation in advance is necessary. The contents are easy to understand or are explained in a way that is easy to understand (e.g. visually).

Evaluation report: Download as PDF

Image gallery

Altonaer Museum Altonaer Museum (Anja Peters)
Historic hall of columns Historic hall of columns (Anja Peters)
Permanent exhibition on the ground floor Permanent exhibition on the ground floor (Anja Peters)