Hamburger Kunsthalle
The three distinctive buildings of the Hamburger Kunsthalle, located near the Alster, house one of the most important public art collections in Germany. The Kunsthalle is one of the few houses that offer a tour through eight centuries of art history.
More than 700 works are on permanent display. The main focus is on North German medieval painting with the altars of Master Bertram and Master Francke, 17th-century Dutch painting, 19th-century German painting with the extensive groups of works by Caspar David Friedrich, Philipp Otto Runge, Adolph Menzel and Max Liebermann, and classical modernism with works by Max Beckmann, Wilhelm Lehmbruck, Ernst Ludwig Kirchner, Edvard Munch and Paul Klee. In the area of contemporary art, you will find artists from the excellent collection - such as Bruce Nauman, Gerhard Richter, Rosemarie Trockel and Sigmar Polke.
In addition to the collection, the Hamburger Kunsthalle attracts international attention with top-class special exhibitions. One focus of the work is on communicating the museum's content to all age groups.
Certified in the period
June 2022 - May 2025
Barrier-free information
All areas relevant for testing meet the quality criteria of the label "Accessibility certified - accessible for people with walking disabilities and partially accessible for wheelchair users".
Some information on accessibility are listed below. For detailed information please see the evaluation report.
- There are two marked parking spaces for people with disabilities.
- The path from Glockengießerwall to the main entrance has a maximum longitudinal gradient of 10 % over a distance of 25 m.
- The main entrance is steplessly accessible via an elevator. The elevator cabin measures 110 cm x 140 cm.
- All evaluated rooms and facilities available to the guests are steplessly accessible.
- Ramps have a maximum gradient of 10 %.
- Elevator cabins are at least 110 cm x 140 cm.
- The platforms of the wheelchair lifts are at least 100 cm x 123 cm.
- All evaluated passageways/doors available to the guests are at least 90 cm wide (or alternatives are available).
- The exhibits are predominately visible when seated. Information is predominately readable when seated.
- Guided tours for people with walking impairments and wheelchair users are offered. A reservation in advance is necessary. Mobile or fixed seats are available. The entire route is stepless.
- Offered aids: wheelchair, folding stools
Public toilet for people with disabilities in the Lichtwark Gallery (basement)
- The manoeuvring spaces are:
in front of the toilet and the washbasin 150 cm x 184 cm;
left of the toilet 42 cm x 70 cm and right of the toilet 95 cm x 70 cm. - There are grab rails available on the right and left of the toilet. The grab rails can be flipped-up.
- The sink is wheelchair compatible.
- An alarm trigger is available.
Public toilet for people with disabilities in the Gallery of Contemporary Art (basement)
- The manoeuvring spaces are:
in front of the toilet and the washbasin 310 cm x 150 cm;
left of the toilet 96 cm x 56 cm and right of the toilet 110 cm x 56 cm. - There are grab rails available on the right and left of the toilet. The grab rails can be flipped-up.
- The sink is wheelchair compatible.
- An alarm trigger is available.
Public toilet for people with disabilities in Hubertus Wald Forum
- The manoeuvring spaces are:
in front of the toilet 200 cm x 120 cm; in front of the washbasin 180 cm x 147 cm;
left of the toilet 82 cm x 70 cm and right of the toilet 80 cm x 70 cm. - There are grab rails available on the right and left of the toilet. The grab rails can be flipped-up.
- The sink is wheelchair compatible.
- An alarm trigger is available.
Evaluation report: Download as PDF
All areas relevant for testing meet the quality criteria of the label "Accessibility certified - partially accessible for people with hearing impairment".
Some information on accessibility are listed below. For detailed information please see the evaluation report.
- There is no clearly visible alarm. In the event of an alarm, visitors are escorted out of the building.
- An outgoing emergency call in the elevators is confirmed audibly.
- Information on the exhibits is provided in writing and audibly.
- There are audio guides available for rent. The audio tours can also be downloaded to your own smartphone via the free app.
- For hearing assistance with the audio guide and group tour system, both headphones and induction neck ring loops are available. If required, the visitor's own technology (such as FM transmitters) can also be connected using the jack plug.
- Guided tours in German sign language are offered. A reservation in advance is necessary.
Evaluation report: Download as PDF
All areas relevant for testing meet the quality criteria of the label "Accessibility certified - partially accessible for people with visual impairments".
Some information on accessibility are listed below. For detailed information please see the evaluation report.
- Assistance dogs are allowed in relevant areas/rooms.
- A guidance system leads from the bus stop "Kunsthalle" (bus 112) to the main entrance. From the direction of the main train station, a guidance system begins at the intersection of Ernst-Merck-Strasse and Glockengießerwall. For this, directions (geo-coordinates, text, mp3 and mywayClassic) were created in cooperation with the Blind and Visually Impaired Association Hamburg e.V.
- All evaluated and usable areas for the guest are well illuminated, i.e. bright and glare-free.
- The signage is designed in clearly legible and contrasting font.
- There are glass doors without safety markings.
- An outgoing emergency call in the elevators is confirmed audibly.
- Steps are not visually rich in contrast. Handrails are provided on at least one side.
- The exhibits are usually well illuminated.
- Information on the exhibits is provided in writing and audibly.
- There are audio guides available for rent. The audio tours can also be downloaded to your own smartphone via the free app.
- Public tours with description take place on regular dates. Individual tours are available upon request. There is a limited selection of artworks that may be touched by appointment and as part of guided tours/events.
- Information is not available in Braille or prismatic font.
Evaluation report: Download as PDF
Some information on accessibility are listed below. For detailed information please see the evaluation report.
- The name or logo of the facility is clearly recognizable from the outside.
- Information for orientation is partly available with pictograms.
- Information on the exhibits is provided in writing and audibly, but not in Easy Language.
- There are audio guides available for rent. The audio tours can also be downloaded to your own smartphone via the free app.
- Guided tours for people with cognitive impairments are offered on request. The contents are easy to understand or are explained in a way that is easy to understand.
Evaluation report: Download as PDF