Svante Kienzle
Manager Public Sector DACHX
Email:
Mastercard empowers destinations to build more long-lasting, resilient and data‑driven tourism ecosystems. By combining proprietary insights, innovative technologies and global partnerships, we help destinations understand their visitors, elevate experiences and drive long‑term, inclusive growth.
Mastercard supports destinations throughout their end‑to‑end transformation journey, helping them build more long-lasting, resilient and digitally enabled tourism ecosystems. Our approach is anchored in four pillars that guide destinations from strategic understanding to measurable impact.
1. Understand & Define
With proprietary research, data and deep tourism insights, Mastercard helps destinations analyse tourism flows, traveller preferences and market dynamics. Solutions such as Tourism Insights, SpendingPulse™ and dedicated data research enable destination leaders to uncover trends, benchmark performance and define evidence‑based strategies that reflect real traveller behaviour.
2. Attract & Scale
To inspire and attract high‑value visitors, Mastercard supports destinations with targeted marketing capabilities, loyalty expertise and curated travel experiences. Through Priceless experiences, Marketing Managed Services and Loyalty Consulting, destinations can tailor campaigns, segment audiences and build stronger, lasting relationships that enhance both reach and return on investment.
3. Enhance & Deliver
Mastercard enables destinations to elevate the visitor experience through digital‑first solutions across payments, mobility and ecosystem development. From SME digitalisation and cybersecurity to seamless transit systems, we help build robust, user‑centric environments that make travel more efficient, secure and enjoyable. Technologies such as Dynamic Yield enrich interactions through hyper‑personalised engagement.
4. Measure & Improve
Using real‑time data and advanced analytics, Mastercard empowers destinations to measure the impact of tourism initiatives, assess traveller spending behaviour and optimise investment decisions. By transforming data into actionable insights, destinations can continuously refine their strategies to ensure more inclusive, long-lasting and economically beneficial outcomes.
Svante Kienzle
Manager Public Sector DACHX
Email:
Jennifer Ruiz
Director Tourism
Email: